Overview:
1CRM provides solutions to small and medium-sized businesses to help them manage their organization’s information and data related to their customers. It also manages the customer's interaction history with them. It offers a 30-day free trial to utilize its products and services. 1CRM combines all the world-class sales and other marketing CRM strengths with order management, project management, and customer service to create an all-in-one CRM and business management software suite in one particular system. It allows businesses to create proficient and long-term customer relationships using the most intuitive, affordable, and customizable relationship management CRM solution available on the market. The 1CRM solution is not only comprehensive but also easy to customize, meaning it has marked its place in the tailored-fit CRM market. 1CRM is within the reach of every business, and every other business relies on it because of its CRM framework, which includes timesheets and expense reports, inclusive service management, and project management.
About 1CRM:
Years of frustration with traditional CRM led to the creation of 1CRM. A typical CRM software will annoy you with cumbersome, expensive, and complicated to-do methods that will require your full administration and time to properly function and be maintained. CRM is an innovative CRM software that is easy to understand and work with. Furthermore, it offers a business or organization more benefits than just sales CRM. If you choose this CRM software, you will not have to pay for other types of CRM software that are primarily required to run and grow a business. While working with your data, this CRM stores all business data. Since 2005, CRM has assisted tens of thousands of companies in streamlining their operations and increasing sales. As the market leader in all-in-one CRM solutions, 1CRM is highly regarded as an affordable, easily customizable CRM solution for small and medium-sized businesses. 1CRM is a Canadian-based company that was officially acquired by the Portage CyberTech Inc. company on March 1, 2022, which is a subordinate of Converge Technology Solution Corp. With the aid of our global network of partners, you can develop a CRM solution that is specifically tailored to your company. The team can assist you in getting 1CRM, setting it up, and modifying it.
Company’s Services:
1CRM’s combination of professional services will take your business growth to the next level.
This service will help you by:
- Creating the best customizable CRM for you that will match your business needs and requirements.
- The expert consultants will help you navigate through the customization process of CRM solutions that will come under your budget.
With the help of the QuickStart Service, businesses that are new to 1CRM can start enjoying the advantages of a well-run cloud business in just 30 days.
- For organizations with 50 users or fewer, the QuickStart will act as an all-inclusive implementation.
- The process involves major 4 phases: Business Process Review, Design, Implementation, and Training.
The migration service includes the following features:
- You can quickly migrate your existing CRM information or data from any resources—Salesforce, ACT, etc. into the 1CRM.
- The process is way accurate and also maintains its original and valuable structure so you don’t have any difficulty getting back to it.
- Training & Implementation
This service assists you and your business in the following ways:
- It helps you with the implementation, configuration, and training of your employee or staff on the basics of 1CRM.
- It will help your coworker and team in guiding how to properly use 1CRM and also help you in completing the businesses and CRM goals on the set deadline.
The productivity rate of CRM software depends on its customization and processes.
- Customization increases the productivity rate, overall sales, and effectiveness of 1CRM software.
- You can create a unique CRM solution that will work smoothly for your business needs. You can opt for whatever modules, layouts, workflows, and custom fields you like.
This service will help your business create the ultimate magic tool.
- It helps you to integrate the 1CRM with all the preferable tools that your employee or team uses every other day.
- With this, you can access all the important data and different client information all in one place which also saves you time.
Pros:
This 1CRM software has an open source and integrated customer relationship management solution that has many pros, including:
- You will able to track your customer orders at any particular time. You will be able to find out all your orders at any time. This software is well-designed, affordable, and comes with fantastic support.
- It will also help you to monitor your business emails 24/7.
Cons:
1CRM does have some underdeveloped technicalities that need to be improvised.
- The salesforce should be the shining tool of the CRM and hence it lacks some basic marketing automation features. Also, the Sugar feature won’t impress you at all.
- The support system of this CRM is somehow not that supportable. If you encounter any difficulty after purchasing their package, then you are on your own until the help arrives.
Conclusion:
1CRM will solve many of your business problems, like lead management, marketing, managing databases, billing and invoicing, and much more. It also has a sales forecasting feature and a simple flowchart that will help you decide whether this CRM is right for you or not. If you are having difficulty managing the complex implementation from beginning to end, then you have the option of customizing the 1CRM design so that you can easily have a better user experience and seamlessly migrate your business data and systems. It completes your business management lifecycle and also offers collaboration and can be easily customized depending on your industry necessities.