Overview
Darzin is not just a regular sales management software provider. It is a company that helps clients manage their stakeholders. One of the key factors in business expansion is listening to the customers. This does not only mean taking the queries from them and resolving them. Darzin is a CRM solution that helps clients make sure that they are innovating in favour of their stakeholders. The CRM system that it provides does not require any help from the IT department to understand. Darzin’s client can forget about managing multiple spreadsheets containing different information. With this software solution, clients can manage and update all the customer details in just one database. Their clients also get to check whatever exchange of information and business is being done with stakeholders. The software provided by Darzin also makes it easier to plan out the next steps. It provides data analytics and insights based on how the company has performed in a time interval. So, Darzin is the right choice to make when it comes to managing stakeholders.
About Darzin
Darzin is an Australian-based company that was started in the year 2004. The CEO, Allison, in her fourteen years of experience learned that the key to business expansion is managing the stakeholders. Darzin, as a company, has grown significantly in the last seventeen years. They currently have a team of UI and UX developers, designers, consultants, engineers, testers, etc. The specialty of this company remains their understanding of the functioning. As well as the expansion of government and private enterprises both. This is why they have a large base of clients from all over the world. They understand the whole stakeholder engagement process since the majority of the team has worked at senior management levels. Darzin is not just a team of tech geeks as they understand the requirements of every enterprise. Darzin provides software that works to provide customer relationship management and also innovates the whole process. They provide a team to every client that understands the client's needs and is on top of all of them. Darzin works to provide a team that helps assign and manage various sales and customer management projects. The reason why Darzin has become more relevant in today's scenario is pretty simple. Excel and other tools are just management software. They do not extract any useful information and provide input to the users. Allison, the CEO, realized this problem and decided to pave the way for the company to work on solving this issue. So, the company now has the vision to provide CRM solutions that not only improve sales. It also provides software around unique designs for stakeholder requirements. The three pillars of Darzin’s work revolve around efficient data management, extraction of qualitative output, and provide ease in decision-making.
What does Darzin offer to its clients?
As a CRM solutions company, Darzin has lots of services to offer to its clients. The main motive they have is to help their clients improve stakeholder engagement. So, the flagship services they provide are:
The first service they provide is to efficiently create a single database that contains all the information about all stakeholders. The clients get to manage and update the data efficiently. Darzin takes away the hassle of managing multiple spreadsheets. The sales team gets the power to share relevant data easily through this database among team members. This database lets people get information about the most valuable stakeholders. As well as the property movements of various stakeholders, plan meetings, and much more.
Data entry and tracking stakeholder interaction are most important in planning the next moves for a company. Darzin offers software that automatically enters all the data regarding online and offline interactions with the stakeholders. It also assigns tasks and updates requirements posted by the stakeholders. All the emails exchanged between the team and stakeholders get saved automatically as well. If the clients want to get feedback from the clients, they can easily publish surveys and feedback forms through the software. Through this service, Darzin makes it easier for the clients to understand how their stakeholders feel.
Darzin helps its clients understand the requirements of their stakeholders. This is done with the help of software tools where the stakeholders can update their requirements. Every query or suggestion made by the stakeholders is seen with equal urgency. Complete analysis of this data is provided to the sales team which in turn works upon them. The team has the independence to drill down to the most important requirements and work on them first. Also, the tools provided by Darzin help in filtering out irrelevant comments from the data.
One of the most important requirements for enhancing sales output is understanding the working of the company itself. With the help of qualitative analysis provided by Darzin, their clients get to work on the right domains. Through a single dashboard, clients get to understand what sectors make stakeholders feel satisfied and where the company needs to work. Darzin also lets the clients' team import all the data to Excel and even export it to Darzin’s software.
Pricing
To provide the best services to every client, Darzin does not believe in making pre-packages. Clients need to contact Darzin through emails or other forms and get a quotation based on the requirements.
Pros and Cons
- Darzin provides a single source of all the information related to stakeholders. It makes the whole process of innovation and improvement much easier.
- The software provided by this company help in managing all the stakeholder data in one place and segmenting the lists.
- Their software has easy setup attributes and the prompts along the way make it easier for clients to understand all the functions of the tools.
- Darzin provides tools that do not even require an IT team to work with.
- They understand the working of all kinds of enterprises; government, nonprofit and private limited.
- Clients have to first contact the team to get a quote and then decide if they want to work ahead or not. This wastes a lot of time.
- Darzin is not able to provide significant sales expansion tools, especially to generate more leads and thus expand business through new customers.
- There is a requirement for a full-fledged sales team if a client wants to work using Darzin’s tools.
Conclusion
One of the best things about Darzin is that it listens to its customers. After all the descriptions about this company, it can be said that they have a different approach to doing business. They work with the motive of continuously working on improving client experience. The software tools they provide work to efficiently manage the stakeholders in a client's company. Also, they efficiently provide the tools to enhance business generation. Happy stakeholders mean an expansion of the company. So, if a client wishes to check the company's progress, they can just make use of the tools provided by Darzin. The database this company provides is an efficient stakeholder data management system. All the requirements of the stakeholders are updated on a single dashboard. Important updates are delivered to the important parties. Data entries about the stakeholder interactions are made efficiently. All such activities drive the clients to the conclusion that trusting Darzin was the right decision for their business. So, it can be concluded that the expansion of a business is a sure shot as they put faith in Darzin and the software it provides.