Overview
Mobiant uses cutting-edge mobile and cloud technology to provide customers with creative mobile workforce solutions. The company's name is derived from the idea of looking at the world both from a moving viewpoint and from the perspective of a huge bird. Innovative digital solutions are offered by the software, which is easy to use. Its main office is in Hong Kong, where it was created in 2014. English is the language that may be used. They are committed to offering comprehensive solutions that address actual business issues. They also offer specialised solutions that are suited to each of the customers' demands as a one-stop shop for mobile cloud solutions. The programme assists the clients in streamlining their business operations by offering improved visibility into the performance of their retail stores, enabling real-time ordering and inventory checks from their sales personnel, and enabling the sharing of photographs and videos that are appropriately connected to data.
About Mobiant
Mobiant is cloud-based software with creative digital solutions. To better serve customers, gain real-time insights about multi-channel inventories. Gain productivity and efficiency right away; emFace's innovative workflow architecture is there. The mobile platform enables users to access and monitor locations worldwide with real-time data support. The user may manage hybrid business models with corporate and franchise-operated stores with the help of the emFace merchandising management solution. It enables the user to decide how much or how little power to offer franchisees. And the second feature is emLux, which gives merchants the tools they need to use multi-channel clients for one-on-one relationship selling and increase consumer loyalty. Mobiant products provide you with a 360-degree picture of the consumers and create a thorough profile of each one. Your employees, especially your in-store workers, can get the information they require. As a provider of digital solutions, they understand that change is the only constant in technology and that new, creative solutions to issues emerge every day. They are looking at various technologies that may help businesses be more productive. Instead, certain AI niche roles where it could perform simple tasks while gathering large amounts of data to develop itself have proven to be the most successful deployments. Customers now connect with each other mostly through texting, which has a wide range of economic effects. Customers' preferred channels of communication have changed, and retailers must adapt to meet them where they are. The greatest outcomes from this new communication platform will depend on how to integrate it into a merchant's day-to-day activities while preserving intimacy and service levels. Due to the increased public awareness of the technology brought on by consumer AI assistants like Alexa, Google Assistant, and Siri, businesses are starting to take NLU and AI into consideration for potential value addition to their operations. Mobiant clients are Pulmuone, Asia Society, Lee KUM KEE, Ralph Lauren, Rosewood, Mirae Assset, Neway, and many more. Retail brands with their own locations may use it to enhance retail execution and get a better understanding of how their stores are run. With the branded mobile applications, sales, compliance, and district managers can more efficiently organise their days, examine store performance information, complete audit forms, and delegate jobs to store managers easily. In modern times, every aspect of travel is being impacted by this rapidly evolving sector, particularly how customers plan and pay for their meals, lodging, and activities. The software companies believe there is a huge opportunity to connect the new sharing economy platforms with more established companies that need to modernise.
What Does the Mobiant Software Company Provide?
Please take a look at the list of features that is provided below. Mobiant offers two types of features.
- emFace
The most popular mobile and cloud-based retail execution solution is called emFace. Retail brands with their own locations may use it to enhance retail execution and get a better understanding of how their stores are run. With the branded mobile applications, sales, compliance, and district managers can more efficiently organise their days, examine store performance information, complete audit forms, and delegate jobs to store managers. Additionally, retailers of consumer products through channels like supermarkets and department shops may manage their sales representatives, merchandisers, and promoters more effectively. They can simply check shop stock, inventory, and pricing levels, take and annotate images of everything they observe, and record order information by providing each of them with a company-branded mobile app. They can also readily track the success of trade promotions in the field. Finally, for more thorough decision-making and follow-up, managers may examine real-time data and dashboards directly.
- emLux
The efficient membership CRM system emLux is designed to increase client loyalty. The all-in-one solution, which is built on the Salesforce.com platform and integrated with the web, applications, and social messaging apps, serves as a bridge between the business and customers. With a complete 360-degree view of the customers, users can better understand their needs, target them with promotions that are more effective, encourage repeat business with rewarding programmes, and create a sense of community around the brand by making it simple for them to interact with one another. The system offers smooth communication between consumers, office employees, and retail staff via the branded applications, so users always know what's happening. This solution is for mobile customer service that will boost traffic, conversion, average transaction value, and even gross margin.
Pros
- Mobiant provides a free trial for users.
- Emface is a Platform for mobile Workers and emLux is for client loyalty.
- The programme has an engine for intelligent routing and scheduling and provides visitation schedules with map views and route suggestions.
- The customers may use the rewards system to exchange their points for gifts and cash.
- The programme provides an event module for tracking VIP registration and attendance at exclusive events.
- The Mobiant provides options for training and customer service, including in-person support, live online support, videos, email, a knowledge base, a help desk, and a Google map locator.
- The programme is a CRM system for users that includes user profiles, membership tiers, and extensive customer data.
- Mobiant provides a variety of development alternatives, including those for Windows, Android, and iPhone.
- The software provides a sharing economy, artificial intelligence, and natural language comprehension and communication.
- Mobile solutions provide users with a complete profile of each of your customers and a 360-degree view of them.
Conclusion
Mobile and cloud technologies are used by Mobiant to provide software solutions that address and resolve business problems. It utilises our all-in-one solution to empower the mobile workforce right away. It is a better management of membership, awards, and loyalty using B2C CRM. A robot that resembles a human and is capable of making simple phone calls, responding to emails, setting up appointments, and other similar duties. They have extensive expertise in streamlining business processes between the mobile front end and the cloud backend. It is a leading software provider. The most popular mobile and cloud-based retail execution solution is called Mobiant. Additionally, retailers of consumer products through channels like supermarkets and department shops may manage their sales representatives, merchandisers, and promoters more effectively. They may simply monitor the success of trade promotions in the field, check shop supply, inventory, and pricing levels, and take and annotate images of everything they observe by providing each of them with a company-branded mobile app. Therefore, Mobiant is the finest software for you out of all the possibilities if you want good customer service and better prices. The software helps retail sales rise higher as a result of increased client loyalty.