Overview
OctopusPro is the ultimate solution to all kinds of business management problems. It is a software tool that allows clients to manage their services, staff, and existing customers through the mobile app itself. They can book appointments with customers, send query support, assign tasks, etc. using the app. There are multiple other CRM-related and sales-related tasks that can be done using the OctopusPro app. The main motive of the company behind this product is to provide all-around services and solutions related to business problems. It is a cloud-based service that contains all the features and services that are required by a business to grow. It offers lead management, pipeline management, calendar integration, etc. through the app itself. This platform is therefore one of the best ways that small and medium businesses can grow in their domains. Clients will just need to pay the subscription price and work along with the OctopusPro team.
About OctopusPro
OctopusPro is one of the fastest-growing CRM and business solutions apps on the internet. It is not just an app, but rather a cloud-based management software that is not just for customer relations. It is a one-stop solution for getting the team in sync and getting the sales output to improve. Multiple features embedded into this app make it easier for the clients to do all the tasks required in a business from one place. Usually, it is the task of a marketing company to bring leads and get sales. But, in case a business already has a sales team, they can use the OctopusPro app to get better sales. Features like lead management, automated follow-ups, and the scheduling feature, improve the conversion rate. All these features have been added to make sure that the app becomes a platform to manage the whole business. The best thing about OctopusPro is that even if the manager is not able to join the office, they can assign tasks through the app. Moreover, the dashboard itself is easy to interpret as it collects data related to sales and work progress. The features like calendar integration and lead management make the process of pitching the business easier. The CRM tools improve the customer relations the clients have. Lastly, OctopusPro takes the charge into its hands and does the rebranding for business expansion. According to the stats, this app has been able to help clients grow exponentially. The app developers and the team behind OctopusPro are working continuously to add more features too. This app can also be used to keep a check on the customer-sales team appointments. So, OctopusPro is therefore one of the few platforms that can help in business expansion as well as management.
What are the features of OctopusPro?
OctopusPro is improving its interface constantly and has added several features in the pursuit. The number of active users it has gives proof of how useful the app is. Some of the features that OctopusPro offers to clients are:
It is one broad category of services that OctopusPro provides to users. Under this, lead management, mobile workforce management, booking management, etc. options come too. As the name suggests, lead management provides a list of potential leads to the sales team. The team is assigned the task to pitch the products and taking queries from the leads. Automatic follow-up prompts and emails are also taken care of by this tool. Then comes the mobile workforce management tool which is related to employees. The management can keep a track of whether the sales employee meets the customers or not. Booking management is for businesses that work with reservations and bookings.
The second broad category is related to scheduling various tasks associated with what has to be done. The primary tool is taking and canceling the bookings and reservations. The tool allows custom forms and registries to store the details of all the bookings made by the client. Then the scheduling of various tasks and posting them on the smart calendar is also part of this feature list. The tool also sends reminders and prompts related to various tasks that are assigned on the calendar.
A lot of times small and medium businesses are at loss because of the untimely collection of payments. The invoicing features make it easier for the clients to pay and collect on time. For every service provided by the company, an automated invoice is generated and sent to the customers. For prepaid orders, the invoice is prepared with no balance left, while for the postpaid ones, an automated prompt is sent related to payment reminders as well. Alongside, the accounts are managed via automated software which helps in keeping sure of all the expenditures and profits. All sorts of payments and refunds are taken care of by different invoicing features of OctopusPro.
OctopusPro has an amazing CRM portal as well where customer queries are responded to immediately. This tool also has a mailing list where all the updates and new deals are sent to existing customers. Grievance resolution time is also reduced because of the customer portal.
Pricing
For all the large-term clients, OctopusPro prepares a separate plan out of the existing packages. For the first few days, OctopusPro is free for all to experience the features. After the trial ends, the clients have to choose between a starter and an established pack. The starter one costs $24 per month with 2 users, while the established one costs $50 per admin per month which includes unlimited users.
Pros and Cons
- OctopusPro offers an easy-to-use and highly intuitive app for business-related solutions. It is a comprehensive one-stop solution for all businesses.
- The app can be used by non-technical people as well since the user interface is easy to interpret.
- The live reporting feature keeps updating the dashboard based on the progress and the conversion rate. This helps the clients to keep a track of what the performance is and what has to be done now.
- The pricing is pretty affordable and makes OctopusPro one of the cheapest CRM platforms on the internet.
- Admins can easily monitor the tasks and the team members through their login. They can assign tasks from anywhere in the world and also keep a GPS record of all the meetings.
- Some CRM features are still missing on the app but they are being added to the interface.
- For very small businesses, the package can seem to be on the higher end.
Conclusion
Nearly every offline business in the world is now shifting to eCommerce platforms or websites. This has increased international competition quite a lot. Now every business wants to get international customers and thus expand a lot. But the problem with such expansion is that the businesses have to hire a proper marketing agency to get the sales. After a certain saturation point, new businesses find it difficult to get an audience and thus get sales. OctopusPro is the solution to all such problems faced by businesses. Firstly the app helps in managing the workforce onboard. It makes sure that the whole team has tasks assigned and is completed on time. Then comes the sales part, where the tool keeps following up and adding more leads. The overall gist of this discussion is that OctopusPro is one of the best methods to get increased sales and manage the business through one source.