Overview
PegasusCRM was established with the mission of revolutionizing the Merchant Services Industry. With their robust and cutting-edge software tool, they aim to give customers superior customer support while accelerating client workflow through efficient calculation of residuals from any processor. The team at PegasusCRM is composed of innovative minds with expertise in software development and financial engineering, giving them an edge in developing solutions for businesses operating within the Merchant Services industry. Their products have been designed to offer scalability for businesses of all sizes, no matter how large or small.
Apart from its array of useful features, PegasusCRM also offers superior customer service by responding quickly to any inquiries related to its services. Customers can contact customer support via telephone or email at any time of the day to get their queries answered promptly. They are even able to use live chat for urgent requests during off hours so that customers get help immediately when needed. With a state-of-the-art interface, the PegasusCRM platform allows merchants to manage transactions quickly and efficiently without the need for complex coding or complex procedures. The intuitive design is focused on allowing users to process transactions with minimal steps, ensuring faster workflow and greater convenience for both merchants and their customers.
About
PegasusCRM has been an innovative leader in the Merchant Services Industry, dedicated to enhancing the client workflow. The company has recently released a robust tool designed to facilitate superior customer support and accurate calculation of residuals from any processor. The PegasusCRM structure provides clients with advanced tools to increase efficiency in the merchant services industry. This includes tools for sales force automation, client tracking, contact management, and other related functions. Clients can easily manage and view their accounts with an intuitive dashboard, while also utilizing additional features like email alerts, automated reminders, and scheduled payments. Furthermore, the integrated CRM technology makes it easier to maintain long-term relationships with customers. The way PegasusCRM works is designed to streamline processes and ensure maximum accuracy in residual calculation. By using smart algorithms that track client behavior and transactional history, the software can automatically identify opportunities for improved service quality or higher profits from each processor. It also enables users to set up automatic recurring payments so they don’t have to worry about remembering dates or times of payment due. PegasusCRM functions are made up of powerful tools for both merchants and processors. For merchants, it allows them to view account status updates in real time so they know when transactions are complete or pending approval. This means less waiting time for clients, as well as more timely resolution of customer issues. In addition, merchants can quickly identify who owes them money by sorting through accounts by month or year. Finally, the comprehensive reporting feature gives merchants insight into financial performance over different periods – allowing them to make data-driven decisions about their operations quickly and accurately. For processors, PegasusCRM provides seamless transaction management capabilities as well as fraud prevention features that minimize risk exposure across multiple channels of communication. It can also keep records updated and store payment information securely while still enabling access whenever needed by personnel or third-party stakeholders. Plus, with automatic notifications that alert all parties when payments are received or errors occur, processors can take swift action before problems escalate into serious financial issues or reputational damage among their customers or partners. Overall, PegasusCRM’s combination of features provides unparalleled benefits for all parties involved in the merchant services industry – helping accelerate workflow while providing superior customer support and accurate residual calculations.
Company services
The Sales Team provides customer support and expertise on various payment processors and their processing methods. This service aids in guiding customers to choose the best provider for their needs while building relationships through outstanding customer service.
The Sales Flow Management section uses automated systems that allow customers to quickly complete transactions with any payment processor, as well as keep track of customer data, products, invoices, sales records, and more. With these processes being handled efficiently through PegasusCRM's software, this reduces the stress for the customers’ staff in processing orders accurately and timely.
Closing The Deal makes it easy for customers to complete transactions by offering streamlined options for customizing product features and providing feedback during transactions. All the features provided allow businesses to save time when signing deals with customers so that they can spend less time worrying about paperwork or entering credit card information manually.
The Document Manager feature helps users keep track of documents in one place. All client documents are securely stored, so they can easily be retrieved whenever needed. With customizable labels, search capabilities, and categorization options, it makes organizing paperwork simple and efficient.
The Tasks feature allows customers to easily manage and monitor projects as well as any associated deadlines or tasks for successful completion. The Meetings feature enables users to schedule and manage client appointments easily and efficiently. They can customize each meeting's information such as attendees, duration, and other important details while having access to reminders to make sure all necessary steps have been taken before the scheduled event takes place.
- Daily communication and maintenance
For daily communication needs, PegasusCRM has created an innovative way for customers to contact their business. Their advanced software allows for direct communication between clients and businesses which increases customer satisfaction. Customers can have a more personalized conversation which leads to better trust in the business as well as an understanding of their services or products
Enterprise management is another aspect of their software package that allows customers to effectively manage all aspects of their business. They can track financials, inventory levels, and project statuses through this software. It also makes sure that all departments are kept up-to-date on any changes in operations and tasks so everyone is informed of progress at all times.
To ensure customer satisfaction and trust, PegasusCRM offers Merchant Maintenance services which consist of evaluating customer data security standards and identifying weaknesses within customer networks if present.
- Universal Residual Reporting Tool
The Universal Residual Reporting Tool serves as an intuitive platform that helps clients compile data from multiple sources in one consolidated report. With this tool, customers can view total sales performance on a daily or monthly basis and generate key performance indicators.
- Integrated Residual Reporting Tool
The Integrated Residual Reporting Tool utilizes the same user-friendly design found in the Universal tool while allowing merchants to select different options depending on their specific needs.
PegasusCRM offers its clients an additional resource for generating reliable residual adjustments with its Residual Adjustment Tool. With this service, customers are given an array of helpful features that will allow them to modify data from various processors and channels to optimize future results and reduce any associated risks.
Pros
- PegasusCRM can revolutionize the Merchant Services Industry by introducing an innovative and robust tool.
- This tool can help clients to streamline their workflow, enabling them to focus on customer support.
- The tool also has the capability of calculating residuals from any processor, providing greater insight into a company’s performance.
- Additionally, the streamlined approach helps to improve accuracy, reducing the chances of errors in the calculations.
Cons
- As with all software, there may be compatibility issues depending on a client’s existing system configuration and existing platform integrations, making implementation difficult in some cases.
- Even though PegasusCRM is an innovative solution, implementing such an advanced system can take some time and might cause some disruptions during the transition period for customers who rely heavily on previous versions or manual processes before integration with the new tooling framework provided by PegasusCRM's platform solution suite.
- Despite its sophisticated nature, one challenge that users may face is ensuring a proper understanding of the feature set and capabilities available from the software to get full utilization out of it - including functions like cost-saving opportunities with optimized calculation methods.
Conclusion
In conclusion, PegasusCRM is poised to revolutionize the merchant services industry. By providing an innovative tool that streamlines customer service and automates residual calculations from any processor, businesses of all sizes will be able to make better-informed decisions. PegasusCRM's user-friendly platform can help streamline operations, saving time and money in the long run. Furthermore, the 24/7 technical support team offers timely resolutions to any issue or concern a business may have regarding the product. This ultimately reduces costs associated with hiring outside IT professionals for problem-solving. With the launch of PegasusCRM, merchants now have access to a robust and secure software package that can take their services to the next level. The promise of faster, more efficient workflow allows customers to manage transactions quickly while minimizing errors caused by manual data entry or incorrect calculations. PegasusCRM is committed to providing superior service while helping businesses maximize profits through improved workflow and cost-saving tools. This allows businesses to spend less time and money on traditional accounting methods and focus more energy on driving innovation within their industry. As such, PegasusCRM stands as a definitive solution that continues to shape how merchant services are handled today and in the future.