Summary/Overview
A lot of modern individuals are progressing in their fields just by applying minor efforts to their strategies and tactics in their work. Moreover, businesses are now fond of issuing newly introduced features or facilities that can either catch the eye of the customer or can help them with the reliability of their platform for the customers. This is why new business owners are taking their work to the digital world, spreading out to almost everyone, by taking use of so-called CRM options. But there's a catch. Most CRMs are heavily overpacked with extreme features that a common individual or business owner might not need anytime soon. Here comes AddressTwo to sort and help your small business keep track of the key relationships that matter most. Freelancers to small businesses are the main typical customers of AddressTwo.
AddressTwo helps its users with email marketing, activity tracking, contact management, direct mail and much more. AddressTwo is just what micro businesses need. Also, it can do those tasks with ease with the help of simple features provided with it.
Main Introduction
The cloud-based business application suite AddressTwo was created to assist small and medium-sized enterprises in managing customer relationships (CRM), assignments, contact management, direct mail and much more. Teams can work together to create several user logins, managing various account managers and records thanks to the one platform.
AddressTwo is not an usual CRM software, it has the flexibility to organize online customer relationship management programs. You just need to register, there is no need of downloading, thereafter no installation is required, no yearly upgrade is required. Also there is no need to worry about data loss, when you have AddressTwo by your side. Having the best web-based CRM on your side you will remain hassle-free to access all of your important data at one place. So your teams can have access to those data from the same spot too. AddressTwo is mainly used to generate, track and build customer relationships. It provides you with all your business needs to organize leads and contacts. By combining business web and social media accounts with the programme and collecting queries into the CRM for user convenience, AddressTwo makes sure that the communication history is updated.
To customize any leads according to your company's goals, this platform has the feature in it. With the help of AddressTwo’s features you can review proposals, create quotes, every insight performance etc. AddressTwo helps you to generate reports so that you can identify your strong points and weaknesses. Users can create activities and to-do lists, handle deadlines, priorities, and tasks, and add attachments, remarks, and notes to tasks using AddressTwo's project management features.
With AddressTwo, small and medium-sized organisations have access to everything they require for efficient teamwork, customer relationship, reporting, contact forms, and marketing automation. With the use of AddressTwo you can access anything from anywhere with the cloud. It aims to make your workflow more easier, with their useful features like mobile access, sales pipeline, lead management etc.
Company services/ Facilities
- Lead Management and Teamwork
Work with your team, partners, and clients. You decide what the customer and team members can view when you have the choice to keep things private. Gain a clear perspective, manage all connections.
- CRM consulting
AddressTwo has the best solution experts where the experts design and implement productive strategies on how to use AddressTwo for your small business. It has full capabilities to grow your business process.
- Direct mail marketing
AddressTwo helps you to stay in touch with all external relationships which aren't just digital. So it has built-in email marketing capabilities which will further help you to automate your marketing
- AddressTwo CRM
This software was created to help every small business with lead generation by maintaining their client and prospect relationships in order to increase sales ideas and contacts. This small business CRM software offers email marketing tools, a contact manager, reporting features, and sales pipelines. It can be an appropriate choice for small businesses owners.
- Top notch customer service
It has every solution that needs to be done, quick responses to your queries, issues and helps you to find solutions to resolve all your issues. They do everything to help you.
- Quickness & Agility
The likelihood that a lead will take a sales call increases 100 times if you call them within the first five minutes of them submitting an online form. Between 8 and 11 a.m. local time, you've got a 15% better chance of connecting with a lead. You now have the ability to make your sales calls more productive and successful by keeping in mind these tested tactics. Users don't have to be concerned about being away from your computer or the workplace when these chances present themselves since you have access to a portable version of your CRM
Pros and cons
Here are some pros of AddressTwo :
1.AddressTwo has the best customer service which is always helpful for their users and their program is also user-friendly.
- It is very powerful, and easy to use. It has the ability to customize according to your own needs. Their interface is also simple and amazing.
- They have the ability to do mass marketing emails straight from the system, ability to have emails automatically copied into your record.
- This system comes under reasonable price, which is an easy choice for their users to maintain customer records.
- It has a very simple CRM, it can track all your company activities. One can easily switch on the visibility of factors like projects and reassign.
- Easy to access and easy to input and manage data. AddressTwo is a great business tool.
Here are some cons of AddressTwo :
1.In AddressTwo platform there is a synchronization problem, which is not a major issue but there is a chance of getting duplicate contacts on the system in a double way .
- They should improve the date format, it should be set for international standards.
- The platform has bulk features which are not useful for general users.
- Refreshing is required to display any new incoming messages.
- The customer service is said to be available all the time but it is a wrong statement made by the platform for its benefit of cost reduction.
Conclusion
In reference to the context given, it is explained that the platform, AddressTwo, has several essential implementations that can really help out small business to establish itself in their particular way with their strategies and tactics. Without AddressTwo, sales are flat and tough to increase. Users need such a CRM platform to get better in their field which explains that AddressTwo is really great and worth a try; would be highly recommended to every small businesses. It is very alternative and listens to your feedback. It's really great, intuitive, and easy to use.