Summary/ Overview
Agile CRM is designed for small to midsize companies, it's a cloud-based software that focuses on your business sales, marketing etc. It is a customer relationship management platform, which is the best free CRM software. As the business grows you need to keep an eye on the customers, products, orders, and deals all this are managed by their team. Doing so will assist businesses in increasing customer engagement, optimising the customer lifecycle, and eventually improving conversion and profit.
This platform offers you with a diversity of pricing plans, ranging from free plan for newcomers to enterprise plan that supports medium size companies with unlimited contacts, over 50 integrations with third-party plug-ins and apps. It makes sures that its users can depend on its automatic system to build a complete cycle in the business process. When using Agile, you will have accessibilities to a larger number of features. Agile CRM enables you to minimise manual labour and enhance business operations. Simple but successful marketing campaigns that assist marketing from the first to the last stage of a client journey can be created by Agile businesses.Their workflow design interface is quite simple and intuitive. To understand their interface and how it works, you should spend more time on it.
Main Introduction
Agile CRM is a powerful customer relationship management software that allows businesses to manage customer relationships more effectively. It is appropriate for businesses looking to increase sales, expand into new areas, enhance customer satisfaction, and embrace new business opportunities. Agile CRM offers multiple customer support and services resources to its users. Their users can use free packages and they can email Agile CRM 24 hours a day, five days a week. For premium users, the support staff is available via either phone or email from 9 a.m. to 5 p.m. EST, Monday through Friday. It's quite convenient because you may change your plan at any time, whether you wish to upgrade, downgrade, or cancel it. Also, you can easily change the plan by yourself right on from the Agile CRM’s online dashboard. Users may find useful information on the firm's social media pages on Twitter, Fb, LinkedIn, GitHub, and as well as in SlideShare too.
Agile CRM is used and trusted by over 15,000 customers nationally as well as globally to generate and nurture leads, close deals, and support customers. Besides its headquarters in Dallas, Texas, USA. Agile provides full SaaS apps for marketing and sales to every small enterprise. It has powerful features and many integrations. You have the freedom to customize and the many campaign nodes make campaigns and flows very powerful. By enabling them to deliver outstanding customer service, Agile CRM supports organisations in managing relationships with its customers. Agile CRM is used by customer support agents to instantly retrieve details about a customer's profile based on either telephone number or email address in real time. Smaller businesses who have limited funds and resources but wish to increase their efforts at customer engagement and assistance through automated processes and self-service features frequently utilise Agile CRM solutions.
Company Services/ Facilities
- Building Campaigns
Agile CRM permits how to create your first marketing automation campaign. So then you can build automated campaigns for every step in the customer life cycle. Agile brings the automation of all campaigns, which saves your lot of time and increases efficiency.
- Web rules
Their web Rules will let you automatically respond to web visitor behavior. It will show popups and web forms, also the change in least scores, and much more.
- All-in-one CRM
Agile CRM will automate your sales, marketing and services in one platform. It will avoid data leaks and enable consistent messaging.
- Affordable
It's the best, easy, powerful yet affordable CRM with sales and marketing automation for small to mid-sized businesses. Their modern features and integrations, also gives great support at an affordable price.
- Ticket labels and canned responses.
Agile permits the creation of various answers, allowing you to quickly address customer queries before providing them with a particular solution. Also you can manage all the tickets based on a system of labels.
- Helpdesk software
Agile CRM enables your business to provide customer experience that is more personalised customer support experience. You will have access to a variety of potent help desk automation capabilities that will help you better understand your clients so you can be there for them when they need you the most.
- Sales & Marketing CRM
Sales features for smarter selling. Marketing features for complete customer engagement. Looking for more CRM features at a lower price? You won't ever lose a lead using Agile CRM. Say welcome to the all-in-one CRM with just about everything that SMB needs to grow, from online pop ups to user monitoring, email campaigns automation to sales gamification.
Pros and cons
Here are some pros of Agile CRM :
1.If you decide whether to acquire this CRM, it allows us to connect with everyone without incurring additional costs, affordable prices.
- Their one CRM feature, contact management made it easy for every mid-sized business.
- Easy-to-use setting and management interface even for beginners
- Automated sales pipeline systems make it easier to close deals.
- Agile CRM is known as the best email marketing tool.
- It has various marketing features and the companies can easily use their own branding for marketing campaigns.
- The contact information is robust and easy to access and share. Also the calendar and appointment scheduling features work very well.
Here are some cons of Agile CRM :
1.Only one integration feature is available for Starter package
- Buggy email capabilities, and you can not get Agile CRM in separate modules.
- Third-party integration issues, cheaper plans lack some of the help you get with the more expensive plans.
- Limited third party integrations, You get very few integrations and plugins with the free and starter plan.
- It permits Limited service automation features to their users.
- Lack of reporting, Managing updates from Agile CRM is a bit tricky.
- Organisation of different compartments within the tool can be a bit difficult - Rich feature-set leads to a challenging learning curve to go over.
Conclusion
Few businesses aim to stay small forever. Agile CRM is worth it for companies who need a CRM which can scale up as they grow. Agile CRM's tiered pricing plans make this a snap. Agile CRM has got all the major functionalities for marketing, sales, and customer support. This is a very competitive field of software. And if you are still unsure if Agile CRM is right for you, you can always give it a try with their free version. Or better yet, invest a bit of money in the Starter plan. You can always upgrade, downgrade, or cancel at any time directly within your Agile CRM online dashboard.