Summary/Overview
CRM-based solutions are becoming common nowadays and it is becoming quite difficult for businesses to get their hands on the right CRM available right now that suits their business model. Many used to invest a huge sum of money for their recurring tasks to be done which also sometimes used to make businesses bankrupt due to unmanaged data or unmanaged workflow or economy of a company. Aurea CRM takes the lead here. A complete customer relationship management platform called Aurea CRM enables you to integrate client interaction tools throughout your sales team. Software for collaboration, control activities, messages, customer relationship management, and operational support for retail, insurance, energy, and the life sciences are among Aurea's offerings.
Main Introduction
Companies may administer loyalty programs, offer rewards, and identify consumers based on desired behaviors using traditional CRM. To deliver revolutionary, real-time experiences at each customer touchpoint, Aurea enhances CRM with an emphasis on holistic customer experience and hyper-personalization. With the aid of sales and pipeline analytics, Aurea CRM will motivate its users to act in the best interests of the company's clients. Aurea CRM will also increase salesforce productivity with the aid of mobile and tablet technologies, and it will promote broader CRM adoption with its user-friendly features and capabilities. With something like a software platform that offers unrivaled value and limitless potential, Aurea assists multinational enterprises in accelerating their digital transformation.
They concentrate on the three fundamental requirements of society: employment, trade, and IT. Traditional collaboration and communication technologies are inadequate for the demands of the Future of Work, which calls for new technology and procedures that make the best of a new paradigm. B2B customers today want experiences that are individualized, digitized, real-time, and self-service. Though B2B sales are more challenging than B2C sales due to the complicated items and extended buying cycles. The destiny of IT is built on a foundation of dependable cloud services, freeing IT to upgrade, innovate, and provide the company with additional value and cost savings in the coming years.
Update CRM, which is presently available for more than 1600 enterprises worldwide, is Aurea CRM, the cornerstone of Aurea's customer engagement solutions and the secret to giving clients transforming experiences is Aurea CRM. Aurea is committed to reducing all user adoption barriers so you can quickly boost the worth of your CRM system.
Company Services/Facilities
- A whole range of mobile applications
With Aurea's mobile CRM solutions, you can access client information, manage orders, and thoroughly manage your accounts anywhere and whenever—whether you're on the go, at a point of sale, or in a meeting. The user-friendly mobile CRM systems from Aurea are designed to meet your unique device and platform requirements. They are optimized for the handheld devices you use daily, including smartphones, tablets, iPads, and laptops.
- Approach for deploying cloud infrastructure
Utilizing the advantages of AWS, this Aurea hybrid cloud implementation approach offers higher scalability, reduced TCO, and enhanced availability compared to on-premise installations. Personalizations and one-off linkages become a part of a supportable, managed, tested, expandable, and documented system, while every element of monitoring, operations, upgrades, and maintenance is subject to greater levels of responsibility and scrutiny.
- Utilize a specialized business work platform to establish genuine connections
The connections and teamwork of the workplace must coexist with the adaptability and efficiency of the digital workplace. Through cooperation in a specialized corporate work platform that goes beyond real-time communication, we have developed a solution that provides you with both. Encourage an open, welcoming atmosphere that draws the greatest people and innovative ideas. Utilize the collective expertise and assets of the whole company to accomplish your most important goals. strengthen and establish the links that drive tomorrow's metaverse and today's moonshots.
- Utilize Aurea Unlimited to improve current solutions.
With just one easy subscription, every Aurea product grants you access to our complete software collection. Additionally, if you're a new customer of Aurea, your first purchase will give you access to all of our products.
- Cloud Workplace of the Future
The Vision of Work Cloud from Aurea aims to improve the working experience by fusing the best aspects of traditional offices with working from home in a way that has never been done before. Employees enjoy a cutting-edge experience that enables everyone to be together, exchange knowledge, solve issues, and foster community, whether they are at home, at a coffee shop, or work.
- Cloud computing's foreseeable future
Organizations can move, create, merge, and govern upcoming IT assets on the cloud platform at 10x the speed and 10% the cost with Aurea's Future of IT Cloud. It comes with a full set of potent tools for the whole innovation lifecycle and enables you to rapidly and simply construct new apps utilizing AWS services with little to no coding.
- Future of Cloud Commerce
Here is everything you require is included in the Future of Commerce Cloud. To attract more prospects, turn them into customers, and expand their business through more user-friendly, B2C-like experiences, use strong digitization, AI, and data analysis. Use any or all of the available solutions for marketing, sales, and client retention.
Pros and Cons
Here are some Pros of Aurea CRM:
- Behind the scenes, the business makes use of Amazon's online services. This provides it an opportunity to compete in the vast CRM industry.
- It is an ideal all-inclusive solution for client management.
- Aurea offers a concise, well-organized overview of the most crucial client data and actions.
- With it, customers may examine the employment record of their advisers and have access to a variety of information, including when the employee participated in client negotiations, what the sales policy was, promotions provided, and many other details that are useful for next projects and decision-making.
Here are some Cons of Aurea CRM:
- Users want to see a wider range of mobile apps available. On this note, Salesforce hits the mark.
- A significant problem with the user interface is optimization.
- It falls short when users need to interact or manage tasks, which is a very basic requirement for any product.
- Priority should be given to user usability.
Conclusion
The CRM system, Aurea, definitely has greater potential due to its excellent accessibility to the users. Aurea does provide great customer support to its users where they can sort out every problem they might face while operating the interface of Aurea CRM. However, the platform still needs major improvements to gain more trust and to better compete with the other CRM-based solutions in its category. It has several features that are effective for any business on which they could rely. The interface is still not for newbies and a developed corporate business or company can try it out to test whether it meets their requirements. It would satisfy most of the major needs of a business.