Summary\Overview
Wholesalers, retailers, and manufacturers realize that B2B personal merchandise promotion involves unique operational challenges that mean normal CRMs are inadequate. Inventory-wise CRM is exceptional. Prospect is a completely new kind of warehouse CRM that is specially designed for growing wholesale, distribution and manufacturing corporations that sell physical products, B2B.
BenchmarkONE integrates product, stock and client revenue information to streamline your B2B revenue. Your crew will increase revenue, improve consumer retention and maximize earnings.
Main introduction
BenchmarkONE offers small businesses affordable access to one of the largest and most powerful CRMs on the market.
BenchmarkONE is BenchmarkONE's CRM solution that targets extremely small corporations.
BenchmarkONE runs on the newer, more advanced BenchmarkONE Lightning platform.
BenchmarkONE differs from other BenchmarkONE services in its implementation, pricing and features.
This article is for small business owners and branch managers with revenue or customer support who are looking at BenchmarkONE's unique CRM pricing plans.
BenchmarkONE has been leading the enterprise customer relationship management (CRM) software program for years, pricing its wares at prices that are too exorbitant for many small businesses. BenchmarkONE has essentially solved the last problem with its platform, even as it has additionally strengthened its enterprise management. If you run an exceptionally small business that has limited resources – both people and money – BenchmarkONE is probably what you're looking for.
What is BenchmarkONE?
Launched in 2017, BenchmarkONE is a company focused on small businesses. while the software program as a supporting mass represented goods aimed at small businesses abroad, such solutions were normally satisfactory suitable for mid-sized and large agencies. On the other hand, BenchmarkONE only helps ten customers and is built with very small organizations in mind. Importantly, the BenchmarkONE rate fits the budget of a small commercial business. It is made for the little guy on every level.
You may see BenchmarkONE referred to as BenchmarkONE Lightning Essentials. This second name can be confusing because there is also a separate product called BenchmarkONE Lightning.
Key benefits of using BenchmarkONE
- Leverage sales and marketing channels to acquire more new customers.
- Access accounting / inventory data to easily create quotes and orders.
- See a complete and centralized 360-degree view of your customers – even those who are about to get busy.
- Get useful customer insights and powerful sales analytics for your entire team.
BenchmarkONE is for small businesses that need affordable CRM software. You pay significantly less for Essentials than other CRM platforms—including other BenchmarkONE offerings—for tracking, reporting, dashboards, and support tools.
If you're a small business looking to get into the BenchmarkONE ecosystem, consider BenchmarkONE Essential when choosing CRM software. BenchmarkONE is the industry leader for a reason. While you won't have access to everything BenchmarkONE offers when the time comes, you'll get an idea of whether other, more expensive plans are right for your business.
BenchmarkONE doesn't offer all the features of Lightning, but it does offer a lot of features for the price.
Here are some of the most popular CRM features that Essentials offers to small businesses:
- Easily add and manage contacts and account information
- Automatically sync customer data from email with Einstein Activity Capture
- Projection of trade value.
- Comprehensive tools for receiving and responding to customer inquiries
- Task management and activity feed
- Free, pre-built configurable reports and dashboards
- Collaboration tools
- Tools to provide customer support via email, phone, live chat and social media
- A mobile app that has all the features of the desktop version of Essentials
- Remote contact management
- Lightning App Builder and Appexchange
- Email optimization (capturing web and e-mail cases and automatic response)
- BenchmarkONE's limitations are its limited analytics/forecasting tools, lack of workflows (can't build in approvals), lack of roles and permissions, and lack of built-in billing and quoting features.
Company Services
Here is a list of services provided by BenchmarkONE
- Two-factor authentication
With the passing days and evolving technology, it is true that privacy is a serious concern. Fortunately, BenchmarkONE has you covered when it comes to privacy. It provides two-factor authentication to help protect your team members and clients. With this feature, you can provide security that gives you peace of mind that all your sensitive information is safe. If you've chosen the free forever plan, a one-time password can help you feel secure. And with business plans, you're covered with SMS text messages.
- Toolbar
One of the interesting parts of BenchmarkONE is its multitasking toolbars. This would help freelancers easily manage various tasks with a single click. No need to change everything you will have to do with a few clicks. You can make bulk changes using this toolbar. Select all tasks at once and make changes immediately. This software removes the tedious task of selecting everything one by one and making changes to each one.
- Manage emails
It's pretty hard to leave tasks and go through emails. But what if you could complete your tasks and check your email at the same time? It would be great. This is where BenchmarkONE comes into play. This software allows you to go through your email and send a reply without actually opening the email application. You won't have to switch from one card to another. Just one card and you can do everything yourself from there. You can also keep communication with your team members going by sending attachments through BenchmarkONE itself.
Advantages and disadvantages
Here is a list of BenchmarkONE pros:
- Customization
BenchmarkONE is one of those software that offers complete customization to its users. So freelancers who struggle with their productivity can use it to manage their time and achieve better results. The biggest advantage of using BenchmarkONE is its full customization feature. You can customize each piece according to your needs. Once you do that, you can optimally run this software to your advantage.
- Friendly solo and team
When you look for these types of software, you will find that they are suitable for team users and not for individual members. But this is one of the main advantages of BenchmarkONE, because it can be operated even by single members. It has a lot of features that can help a person manage their daily life activities. Also, its 2.0 version has better features, which means you can use it without problems even if you are not a team.
Here is the list of disadvantages of BenchmarkONE:
- Hierarchical structure of CRM:
BenchmarkONE's limitations are its limited analytics/forecasting tools, lack of workflows (can't build in approvals), lack of roles and permissions, and lack of built-in billing and quoting features.
Conclusion
BenchmarkONE offers small businesses affordable access to one of the largest and most powerful CRMs on the market. If you're keeping an eye on costs as you grow and staying within the 10-user limit, this BenchmarkONE Small Business Edition is worth checking out.