Overview
Customer relationship management and lead automation software called ClientTether makes it possible for franchisees and enterprises to interact with customers, coordinate team operations, monitor sales activity, and control online brand reputation. It was established in 2014. Furthermore, the US is where the headquarters are. Customer service teams may manage agents' availability, route inbound or outgoing calls to particular agents, access client records before starting discussions, and automatically log calls in the CRM database with the help of the contact centre suite. Franchises may manage employee schedules, gather online evaluations using a variety of reputation management tools, and evaluate yearly and monthly company trends with ClientTether's assistance. To increase website traffic, staff members can post great customer experiences on Facebook and Google. The CRM section enables users to plan calls, texts, emails, and meetings; track customers' past communications automatically; categorise clients using tags and filters; and assign phone numbers to regional franchisee accounts. Businesses may link ClientTether's software with several third-party platforms, like Zapier, Google Calendar, and others, thanks to its API. To increase task coordination and cooperation throughout the business, administrators may check lead follow-ups, sales cycles, and team performance on dashboards, communicate with customers through personalised texts or emails, and expedite communication with team members.
About Client Tether
Client Tether enables users to scale up individualised customer communication. There are several features included for automated sales interaction, including lead management, automated messaging, and client retention. Additionally, Client Tether offers a number of tools for managing franchises. The CRM was created with franchisees in mind, and customer support is available to make sure that all of your locations use and comprehend the programme. Additionally, the business is receptive to consumer feedback and continually works to enhance the platform. Client Tether's contact management tool enables users to manage all of the contacts in one location. Users can quickly identify who needs to be contacted, which leads you're focusing on, and what stage of the sale they're in. Additionally, users may sort contact lists based on whatever criteria they want, including high-value contacts, unresponsive contacts, and clients that require follow-up. Directly from the CRM, users may send mass emails and SMS messages. Utilising a template library guarantees that every message is professional and on-brand. By using audience segmentation, users may reach out to customers on a large scale while maintaining a personal touch. The Client Tether dashboard provides visible comparisons across representatives and franchisees as well as team and individual performance data. The user may monitor crucial KPIs like sales income, deal phases, customer attrition, and lead follow-up. Everything displayed on the dashboard is readily convertible into a report. Sales Tools Automation rules that initiate the proper communication can be put in place. Alternatively, the user might programme an automated reminder to get in touch with clients who haven't been active in the past 60 days. Additionally, users may receive visual pipelines that make the sales process clear. Each transaction step may be connected to tasks, processes, and automated communications. Client Tether assists firms with lead generation, lead conversion, and lead nurturing. For instance, the CRM may instantly generate a new record and assign the lead to a salesperson. Most of the post-sale interactions may be automated, and the user can control both positive and negative reviews. CT automatically requests reviews from pleased clients. Additionally, it searches the internet for user reviews so users may swiftly reply to criticism. Franchise Specifics Franchise-specific capabilities, including royalty administration, global databases, centralised knowledge centres, and a call centre suite, are included with Client Tether.
What Does Client Tether Software Company Provide?
A variety of features are offered by Client Tether for enhanced client relationship management. Please take a look at the list of prerequisite features that is provided below.
This feature engages the clients one-on-one in real time when lead sources, events, dates, etc. trigger it automatically. And create an automated campaign for engagement with real-time communication with clients. It features individualised calls, texts, or emails as well as automated internal interactions that help manage customer demands.
Our seamless, completely automated, and user-friendly sales management dashboard is now available. With in-platform text, voice, and email capabilities, manage customer interactions like never before. Furthermore, with automated outbound calls, automated UI records customer interactions. This function allows users to handle payments, place and close invoices, and collect bills.
It uses dynamic, comparative dashboards to track team performance and display how each representative, franchise, or company location is doing. Through our dashboard tools, users can monitor sales, lead follow-up, the status of the sales cycle, and lead attribution. Manage team performance and internal output, and quickly recognise and comprehend client demands. A task management system that works in real-time keeps the team motivated and informed.
This attribute creates engagement programmes that are automatically triggered by lead sources, events, certain dates, etc. Regularly contact clients with calls, messages, reminders, and emails.
The software integrates with a number of platforms right now. Integration with Google Calendar, Google Sheets, ClubReady, Home Advisor, Mailbox Power, and anything else using our potent webhooks there is also documentation for the Open API and the Clear API.
Pros
- Client Tether provides a free trial for users.
- The Client Tether provides training options include manuals, webinars, in-person help, live online support, and videos.
- Client Tether offers many development options, like Windows, Android, and iPhone.
- The following support options are provided by Client Tether: email, knowledge base, help desk FAQs, 24/7 phone support, and Chabot.
- Applications such as Microsoft Outlook, Dispatch, QuickBooks Online Advanced, Gmail, and LinkedIn for Business, and Google Calendar are all integrated with ClientTether.
- The software instantly connects with and converts new leads by phone, text, or email. Then use our automatic retention programme to establish long-lasting connections.
- Client Tether respond to leads within 29 seconds with a personalised text message, phone, email, or even a box of brownies to enhance lead conversion.
- Track and keep an eye on increases in lead flow, lead attribution, sales progression, activity, and closing rates for organisations with many locations or units.
- Lead conversion rates in the programme can reach 75%.
- The best brands that are franchising with Client Tether are Two Maids, Color World House Painting, Lime Painting, Premier Franchise Solutions, the Dog Bakery, College Pro, and many more.
Conclusion
Franchise that is simple to deploy and use Client tether is a platform for CRM and sales automation that doubles or triples lead conversion rates. Respond to leads automatically via SMS, email, phone, cross-team communication, and contact reminders. Streamline customer involvement after a purchase and ask for online testimonials or recommendations. Make quotes or proposals, email them, and electronically sign them. View statistics and sales activities on dynamic dashboards. Franchise CRM and sales automation tool that is simple to use and implement and increases lead conversions Automate lead response with text, email, calls, cross-team communication, and contact reminders. And Create, submit, and electronically sign quotations and proposals. Monitor activity and sales data with our dynamic dashboards and Monitor and automate the on boarding. For franchises and service-oriented companies, such as home service franchises in HVAC, pet care, restoration, painting, and flooring, ClientTether is the best choice.