Overview
CXCRM has established itself as the leading provider of taxi and limousine applications for small and medium-sized taxi firms. Since its founding in 2017, with frequent upgrades, the programme has developed into an ERP system with all the features required to operate a ground transportation firm from beginning to finish. Through the use of an online platform called CX CRM, riders and drivers may contact a third-party mediator. Each side has a specific app and panel for carrying out its assigned role. Riders may request a ride through their app or panel, and drivers can accept the requests from their resolute app or panel at their convenience. All of this is controlled by a business administrator from a user-friendly panel. The platform has a number of exhilarating features, including a built-in map function, different online payment choices, including e-wallets, push alerts, real-time updates, cloud storage, GPS tracking, and many others. All of the modules are adaptable and sturdy enough to let you run the business entirely from smart mobile devices.
About CX CRM
CX CRM offers taxi services through the use of car taxis and pleasant taxi booking applications. Their car-taxi service might offer speedier and cheaper taxi services. Passenger apps, online payments, GPS monitoring, surge pricing, booking software, number masking, and other features are among CX CRM's capabilities. CX CRM has a strong taxi dispatch system that has been designed to allow for smooth communication between its users and CX CRM cab drivers. In addition to providing commuters throughout the city with affordable trips and safe riding alternatives, this car taxi's efforts set the path for the company to quickly establish its own brand. CX CRM has a smart business strategy that presents a new, practical method of intra-city transportation. With their four-wheelers, they can offer a great alternative to driving in the city's congested traffic. Users must download their app and enable the GPS while scheduling a ride in order to use their service as a consumer. Please provide the pick-up and destination information. After the local captain approves the request, you will receive information about the driver or captain, including name, photo, and taxi number. Customers may easily reserve the ride for their friends or family. Either a solo ride or a ride with a captain is an option. Users must have a two-wheeler driving licence to participate in the solo journey; after you get to the location, a local captain will pick up the car. We provide a variety of reporting tools to help business owners forecast, plan, and accomplish their objectives. They help all of our clients around the clock, no matter what time zone they are in, so the business is never without service. In the past few years, we have learned a lot about how to operate profitable taxi operations. Our team is prepared to provide that information and assist the Customers.
What Services Does the CX CRM Software Company Offer?
A variety of features are offered by CX CRM. Please have a look at the list of features that are provided below.
- Passenger app
This function helps in creating passenger apps for IOS and android that bear your brand name.
- On-demand pickup
This attribute helps in setting the pricing displayed on the screen and the pick-up and drop-off locations.
- Online Payment
This function facilitates taking payments using a saved credit card, which allows payments to be automatically deducted with the help of the automatic feature.
- Airport Transfer
It makes booking transportation to and from the airport from wherever much simpler.
- Tip for Flat Rate
This feature aids in obtaining flat rates for airports and busy urban areas.
- Driver Application
This feature provides real-time passenger data, travel history, and a hot map to help drivers better understand their applications.
- GPS Tracking
This feature makes it easier to see actual taxi location information and trip statistics on Google Maps.
- Booking software
Using call centre software, this feature generates and sends taxi reservations.
- Scheduled Trips
This includes Plan the consumers' regular outings, such as trips to work or school.
- Surge Pricing
This characteristic might change the cost depending on how many cabs are available.
- Split Fare
This feature allows passengers to split the cost of a taxi journey between those travelling to the same location.
- Number Masking
This includes allowing cab drivers to view your customer number and protecting it.
Pros
- CX CRM provides a free 30-day trial for users.
- CX CRM is a tailor-made taxi app development company.
- Software CX CRM More than 200 cab businesses now use mobile booking, and after using CXCRM, their revenue has grown by 12 times.
- The user-friendly application CX CRM makes the claim that it provides CX CRM software for taxi apps.
- The software helps users' businesses achieve new heights very effectively and quickly.
- The CX CRM offers customer support for better understanding.
- CX CRM offers many development options Like Android, and iPhone.
- The ability to display actual taxi location information and trip stats on Google Maps is made possible by this CX CRM feature, which is GPS tracking.
- The CX CRM includes a passenger app, online payments, GPS monitoring, surge pricing, a booking system, number masking, and other features.
Conclusion
CX CRM is a user-friendly programme that claims to offer CX CRM software for taxi apps. For small and medium-sized taxi companies, CXCRM has established itself as the top supplier of taxi and limousine apps. The application has evolved into an ERP system with all the functionality needed to run a ground transportation company from start to finish. Riders and drivers can communicate with a third-party mediator by using an internet platform called CX CRM. Each side has a unique app and panel for doing the duties that are assigned to them. Through their app or panel, passengers may request a trip, and drivers can accept such requests whenever it suits them. A business administrator may manage all of this from its user-friendly interface. Their car-taxi service may provide quicker and more affordable taxi services. Strong taxi dispatch software developed by CX CRM enables seamless contact between its users and CX CRM cab drivers. The efforts of this cab taxi not only gave city commuters cheap rides and safe riding options, but they also paved the way for the business to swiftly build its own brand. CX CRM has a clever business plan that offers a fresh, useful way of getting about the city. They may provide a fantastic alternative to driving in the jam-packed city traffic on their four-wheelers. For a better understanding of the software, you can easily call or SMS customer support. So, if you want good customer service and better deals, CX CRM is the best software for you out of all the options, and it makes the best customised taxi app development.