Overview:
Etiya is a software solution for businesses that is a CRM software that is customer relationship management. Customers are the entity that drives any business and the reason for which the business keeps going and has its revenue graph rising upwards or downwards. Therefore maintaining customer relationships is very crucial and fundamental to any business strategy. CRM provides management techniques and automation to handle customers and create a great customer experience and make them feel valued. Etiya builds a bridge to overcome this gap with its AI-driven customer-centric techniques in built in software that helps to exceed the customer's expectations, strengthen the bond, and establish reliability and durability which eventually lead to revenue generation. Etiya offers a variety of services that enhance the way of business execution and accelerate the pace. With the quality improvement of management, quality gets added to every aspect of the business. Etiya provides a mechanism that encapsulates monitoring and filtering techniques that make a business robust and lead to market value.
About the Company:
Etiya is smart CRM automation that works on AI-driven data and makes AI predictions that brings accuracy to a certain level. It focuses more on customer behavior towards purchasing and their areas of interest and therefore it provides a strong foundation for the strategies construction as they become more customer-centric. Customers are the important entity and along with the multiple tasks, it becomes difficult to understand and think from their point of view. Etiya eases it to understand the customers and work accordingly strengthens the bond and creates a good customer experience which leads to lead generation and attracts more customers. That also creates a brand and market value that directly reflects in revenue generation. Due to real-time interaction, possible changes are possible to be made on time. It helps the business to pace up and remain incontinent despite processing concurrently and also enables them to achieve service levels. Customer management along with business processing is not a single entity or simpler task. It is complex and tedious specifically when done with traditional strategies or software that just fake the automation. Etiya provides an opportunity to focus more on what matters rather than focusing on managing. It increases productivity and efficiency that reflects in the quality delivered. The probability of missing an opportunity reduces with Etiya. Timely follow-ups, progress insights, reminders for crucial actions, and AI-based predictions strengthen the core or foundation of business and it lets us discover and create more opportunities as it promotes communication. It manages the data and documentation and it is scalable. Dashboards provide sales insights that are quicker to understand. It allows workflow management where you can add processes and prioritize them. Etiya makes business hassle-free, smooth and robust. There are so many software labelEtiya focused more on being high-performance, low maintenance, and reliable than empowering the business not to add the latency to it along with the cost. How accurate the computation is, what data is there based on which analysis is done, missing data, scopes, resources allocation, email/chat or other communication channels, concurrency, and availability are some of the major aspects that Etiya emphasise to bring the positive outcome in management and revenue. Business is a continuous change and Etiya is highly adaptable to the changes and properly
Company's Services:
Etiya is abundant in several facilities it offers in terms of business automation. Apart from classic and common features like reminders, scheduler, etc it has advanced features which make your business powerful with omnichannel communication with AI encapsulation. Given below a brief description of these services.
- Data and Analytics:
Etiya incorporates innovative analysis methods that work on present data and look for the data as well which could yield more accurate analysis and could create opportunities. These strategies reduce the company's costs and help them transform to a new level.
- Digital Business Platform:
This is the era where technicalities are important and it is important to transform the business to these technologies and become tech-savvy. It is crucial to bring this innovation to increase speed, accuracy, and innovation. Etiya is a platform that transforms the business into a full-fledged digital workspace.
- Increases customer engagement and AI analysis:
Etiya engages the customers and recognizes its behaviour or pattern to determine the course of action to be taken so that their needs get fulfilled and they become satisfied and happy customers. This will be consequent to new customers getting along and lead generation.
- IT Services:
Etiya provides support and maintenance services that keep continuity and avoid conflicts. It engages the team to help and support in case of trouble handling the software and it provides quick resolutions hence, latency is reduced and business does not get hampered.
- Managed Services:
Etiya is a highly scalable platform and also flexible as well. With the increased load, it remains smooth and is capable of load handling when multi threaded processes are going on. Etiya takes care of concurrency and helps manage the communication on omnichannel
Pros:
- Etiya is flexible and scalable.
- It supports omni channel communication.
- It predicts using AI-based analysis.
- It determines the customer's behaviour.
- Load balancing is considered.
- Etiya supports third-party app integration.
- Etiya supports business transformation.
Cons:
- Cost and not budget-friendly for start-ups.
- Backup options are clear and hence conflict management may compromise.
- Data Security and encryption techniques are not considered or clear.
- Accuracy percentage is not determined.
- Training cost and comprehensiveness is again adding up to hinderance.
Conclusion:
Etiya is an innovative and interactive platform that is highly tech-savvy. It is high-speed and high-performance software that helps boost customer relationships and growth opportunities to increase revenue. It determines the pattern and makes predictions using AI technology. Etiya is a smart platform that when integrated, informs the entire business conduction. It helps in hassle-free transactions and keeping customers up-to-date, supporting transparency and making customers feel valued for their time and money. Etiya is a perfect choice that provides both management and sales automation with a great probability of the progress graph rising upwards. It supports communication and strengthens the core of any business by maintaining the relationships and adding automation in business processes which increases the rate of execution and scope to invite more.