ezeeCRM

Overview:

Ezee has a wide range of IT facilities and CRM is one of those facilities which helps businesses in managing their contacts, leads, projects, tasks, etc. It establishes a bridge by enabling strong communication and strengthens the bond with potential contacts and creates a great customer experience. Customers are the only entity that keeps these continuously changing and evolving businesses stable and generating revenue. And these customers are only responsible for adding more users and generating leads. How the customer relationship decides the market value. Ezee, as it has it in its name, makes customer management easy. It provides an opportunity to learn by interacting and behavior patterns. It incorporates learning from the sales insights to know what needs to change. Business is something where learning patterns and behavior are crucial. CRM helps in taking follow-ups on time, transparency with the users, achieving service levels, cooing up with on-demand processes, etc. 

About the Company:

Ezee is an information technology company that has many services to offer to the IT world and CRM is one of the software solutions for businesses. It makes it easy to manage the customers and processes. It builds a firm relationship and increases the company's reliability. The communication and transparency done with timely follow-ups make the users feel valued for their time and invested money. This brings more customers and leads. Managing potential leads is not easy specifically in an always-changing business. This automation performs a crucial role. Based on these communications, customer information, and sales details, CRM does analysis and generates reports giving the business insights and creating opportunities to seek opportunities to grow, improve, and enhance. CRM brings proper management and ensures quality is delivered. It keeps a customer-centric approach to know the requirements at the consumer level and what exactly is required from their front. Enhancement can be only brought when it is known what is demanded at the consumer level. Keeping potential contacts adds brand value. Ezee has an innovative dashboard that precisely provides a brief insight and a quick review becomes easy. This way it speeds up the process and creates scope and space for more opportunities and encapsulates more users. Ezee analyzes the provided data and prepares the sales forecast. It enables us to understand the major points in the business where changes need to be made. Any business involves capital and hence, generating revenue needs better analysis to know the trend and possible measures. Ezee predicts the sales on these measures when applied and a careful study leads to revenue generation. More revenue means more sales and more sales means more users and more users means more management. Ezee is scalable and flexible. It supports the creation and business transformation. Ezee makes it hassle-free to manage the concurrent processing tasks and resource allocation by prioritizing the tasks so as not to miss the crucial tasks. Ezee provides a facility to take timely follow-ups and schedule meetings with potential contacts to increase trust and build a strong foundation. 

Company's Services:

Ezee creates CRM for both B2B and B2C companies supporting businesses or creating types of CRM like SaaS CRM, CRMs for small businesses, social media, small businesses, non-profit organizations, or member-based companies. It incorporates many services in CRM which are discussed below. Ezee automated many areas of customer relationship management which reduces time and increases productivity. 

1. Generating Leads:

For any firm, customers are the primary and fundamental requirement directly connected to the source input to generate revenue. Customers are the very need who will avail of the services. Companies need to have customers no matter whether they are on the consumer level or business level. CRM is thus needed to manage these clients. Ezee software allows you to generate leads via both offline and online modes in very few simple steps. Generating leads is an important function of the CRM and better be said to get business and customers. 

2. Flow Charts:

The flow chart feature has all the information of the leads according to the hierarchy. It provides a mechanism to understand how to route the leads and also provides the allocation and assignment information for POC or point of contact saving time from analyzing, searching, and inquiring.

3. Real-time interoperability:

Ezee CRM is software helping to operate and manage the different departments in the firm with interoperability without hampering speed, accuracy, and time. It syncs the data in real time. This client-server-based CRMs is way better as everything is not stored locally but on a server providing a mechanism of data backup and less local storage requirement. Therefore it doesn't hamper the speed of the platform or device. 

4. Boost your sales:

You can manage, view, and track your sales from time to time and get a regular check of progress day to day. The real-time check empowers one to understand the business change and requirements at a certain moment to become preventive.

5. Prioritising the tasks:

You can schedule the tasks in terms of priority and work on the crucial tasks prior. It regulates an alarm to inform so that you don't miss any clients and build trust with them and make them believe that you value their time and prioritize them. This will strengthen the bond between the firm and the client.

6. Analytics and Reports:

You can generate reports of the sales and analyze the trend based on which you can plan future goals and change operations. You can analyze the demand by monitoring sales and revenue. You get a better way to know if it is the end of cost-cutting or the implantation of any new idea or machinery. With the Dquip analysis feature, you can do a lot more than just run a business as it is also important to grab the market and stand out among competitors. 

Pros:

1. Enables good transparency and hassle-free execution.
2. Provides better conduct and increases.
3. Provides analytics and detailed reports which result in better sales handling.
4. Multifunctions at one platform.
5. Easily accessible from anywhere.
6. User-friendly GUI and responsive tech support.
7. Centralised system with reminders and prioritizing features.

Cons:

1. No scalability and storage information.
2. Analytics accuracy percentage is not showcased and also factors affecting the calculation. 
3. Security measurements and account protection.
4. Privacy concerns since this is a centralized system favoring transparency and communication, access management is a concern.
5. Overall a good product, however, GUI still can be improved.
6. Inventory management has scope to be improved in analytics and detailed reports.

Conclusion:

Overall a good product that values time, money, labor, and relationships. It has very features that a good organization needs. It scales from inventory management to analytics and reports with many add-on features like reminders, email Integration, calendar integration, and storing contacts. Prioritizing the tasks and managing potential fields is one of the best features. The price is affordable since it cuts the other costs. User-friendly and easy to use along with responsive tech support. Ezee CRM software meets all the needs that are required and all in one place which you can access from.