Summary/Overview

Cyber Security is the need of everyone in this world. The importance of cyber security is also evolving and growing to be a C-level issue for everyone. A person who has no understanding or knowledge about Cyber Security can't survive in this world. According to statistics, the Cyber Security Market will grow to an astonishing size of $189 billion by 2022. And here's the reason behind it: With every passing day, with every passing week, there are more and more breaches happening to businesses large and small; they're happening all over the world in companies of all sizes and types. And that means one thing: more money spent on cyber security products. 

GBS CRM is one such enterprise that can help you with all kinds of cyber security demands. Nowadays, cyber security has evolved from a cost center to a profit center. What used to be the domain of CFOs and IT staff is now being managed by salespeople who do not have the technical expertise. These salespeople make sure that you purchase the right products, that you take good care of them, and that you always have a support team available in case something goes wrong. The GBS CRM provides world-class features and tools for business users.

Main Introduction

GBS is a powerful, fully integrated incident response solution that provides cyber security users with an advanced platform for responding to events, performing investigations, and analyzing risk. They have approximately 30 years of experience in data protection, productivity, and compliance and offer email and collaborative security solutions in Germany. The GBS CRM is one of the most powerful and cost-efficient solutions offered by this vendor. 

First, you can use the GBS CRM in a multi-vendor environment. It allows you to maintain seamless communications with both your on-premises and SaaS solution partners. Second, it offers near-real time access to all critical information including logs, endpoints, network data, and application data. And with easy access to the data from almost any device - whether it's a PC or mobile phone - it enables you to make the most efficient use of your technology resources for quick actionable analysis. Third, the GBS CRM offers a comprehensive set of features that provide end users with dynamic and secure access to information. It allows users to search through their data and logs by file type, severity, event ID, or keywords.

They offer user-friendly, adaptable solutions for Microsoft 365, Office 365, Exchange, and HCL Domino that address important issues like malware defense, encryption, email productivity, data leakage, workflow, and compliance. GBS CRM is a unified solution that provides a security layer to your company's various IT systems and applications. It helps you to prioritize your alerts according to those that are more critical and the ones that are less. It also gives you the opportunity to choose the type of communication tool or route for each alert. 

The GBS CRM offers you three major options for alert delivery: Email, Chat, and SMS. You can also use the GBS CRM by using a web-based client with IT Support or Service Desk personnel who can engage with users onsite at their desktops in real time or by emailing or texting messages without having to log on to an internal messaging system.

Users can classify specific types of information according to severity or criticality as they want. It allows you to prioritize alerts by severity or criticality through a variety of filters such as email senders or subject line.

Another major strength of GBS is the ease in which you can use their real-time security solution. You can access their alerting platform from multiple devices including desktops and laptops, mobile devices, tablets and smartphones.

Company Services and Facilities

1. Email Security, Productivity and Compliance

Two of the biggest challenges today are email security and productivity. The GBS CRM provides an integrated platform for battling both. The GBS CRM can be used to secure email and attachments in MSG, EML, PDF, DOCX and other file formats. It can also be used to secure critical information / documents stored in the cloud by using their smart encryption technology called CloudSec. CloudSec secures your data in those third-party cloud platforms like Google Drive, Dropbox without any effort from your side.

1. Collaboration Security

Even small businesses face issues when it comes to collaboration security. The GBS CRM lets you link your communication systems with their solution to secure the connection for your users. With the GBS CRM, you will be able to create a virtual environment that keeps information secure without affecting productivity. 

1. Security Awareness Trainings

You can also use this platform for your security awareness and trainings. You can support and educate your employees on the best tools and software to secure your data, emails, attachments and files. You can use the GBS CRM to educate your employees regarding cyber security threats, how to recognize them in real time, as well as steps they can take to protect themselves while dealing with them. You could also support and train your users in implementing a consistent email policy that ensures all users have read-only access to their sensitive data or documents. 

1. Workflow Manager

The GBS CRM can be used as a workflow manager. You can use this feature to define rules and actions relating to your security policies and then instruct the system to execute them automatically in the background. This is extremely useful to ensure that your employees are using their accounts in a secure manner at all times, without having to worry about the system monitoring their behavior or performance. The GBS CRM provides an option to help you manage and automate your email security process with a powerful interface that allows users to quickly filter their messages according to multiple criteria. 

1. Cloud Based Platform

The GBS CRM is a cloud-based platform that is accessible on any device with an internet connection and browser installed. You don't need to download anything or install any software to use this product on your devices, letting users be more flexible while securing their accounts. 

1. Change Management

You have a fast and simple way of tracking the changes that are being made to your network and servers. This is useful if your company is experiencing increased security threats or changing email policies, it allows you to keep track of all the changes made to your system and services, allowing you to choose the right actions for each change in case anything goes wrong. 

Pros and Cons

Pros of Using GBS:

1. GBS provides a convenience option for your users.

You will be able to use the chat feature to stay connected with all of your users even if they are in different time zones and different time zones of the world, allowing you to maintain high security levels for your network and server. 

2. All platform integration

The GBS CRM provides an integrated platform for data protection and messaging. To provide end-to-end security to companies in any industry, it works seamlessly with any major cloud provider and software systems such as Microsoft Exchange Server, Office 365, SharePoint and OneDrive. 

3. Flexible technology platform

The GBS CRM uses a high-performance technology platform to ensure its ease of use while providing superior reporting and automation features that allow you to control your security policies and processes with ease. 

Cons of GBS:

1. In-depth technical research

The GBS CRM uses a technology platform that is quite complex, which means it is quite difficult to set up and use, especially if you are just starting out with your company. This product will not be appropriate for all types of businesses, but it will likely be a good fit for those who have large amounts of data to keep secure. 

2. Lack of user tools and tools for IT administrators

While the GBS CRM does allow you to create different types of alerts for different types of high-risk threats, it lacks information about how you can use these features in conjunction with your existing infrastructure to take action on them.

Conclusion

In the context of the internet and growing threats of cyber-attacks, GBS has gained importance in recent years. To ensure security of data in such an environment, it is essential that only authorized users have access to their systems, networks and data while protecting against unauthorized access.

The GBS CRM is an excellent tool for companies that have complex security requirements, who have many employees and those who have high levels of data to secure. It will allow you to connect with your employees in a secure manner and give you the protection you need. You will be able to focus on your main goals in running your business while the GBS CRM handles all of the hard work. 

Despite its drawbacks, as mentioned earlier, this product is extremely powerful and has a wide range of features that can be used by administrators, IT professionals, IT administrators and business executives alike. Nevertheless, if your organization has complex security requirements or wants more advanced technical research tools which many CRM systems do not offer.