Overview :
Instacap is a start-up software company in Delhi. It is privately held. It was founded in 2019 in Delhi. The company has introduced new and powerful tools for their customers' needs to solve today's problems and open up a doorway for tomorrow’s opportunities. They create tailor-made custom solutions according to the needs of their customers. For the past 3 years, it has been solving the problems of its customers with 100% accuracy. They also build transparency across various processes and reduce costs for their customers. The products and tools they provide work include desktop solutions, mobile applications, SaaS products, and more. It works for the betterment of its users and produces the desired results before deadlines. They also help businesses to plan their project and facilitate the digital transformation process. They don’t sell the same software to another customer even if the purpose is the same. They reduce marketing expense, and operational cost, and increase the revenue of the customers.
About Instacap :
Being one of the prime software companies in India, Instacap deals with their customer’s problems deftly. The firm has tutored more than 1000 professionals all over the world. The organization pays pivot attention to deep customization for their customers. It allows their customers to interchange their products with their desired ones and also allows them to customize their tools. This firm is celebrated for its industry specialization. The firm is well-concentrated on providing its best product at a cheaper price for their clients and customers. The organization is prominent in interactive learning. It actively involves its customers in interaction and makes discussions about how they expect the outcome. They wish for their customer’s feedback, engagement, and cooperation. They are leading because of their extensive curriculum. They understand their customer’s psychology. They also find ideal customers and give them several strategies and recommendations. They are also good at creating partnerships and discovering appointments. They have favorable digital delivery modalities. They assure the safe delivery of their customer’s projects through electronic devices like iPads, computers and mobile phones, and so on. Their customers accept the information much more rapidly through digital delivery and thereby reducing human efforts. The firm also possesses expert facilities with excellent skills like punctuality, active listening, clear communication, interrogating, and so on. They make sure they create a safe psychological environment for communications where their customers feel safe and their perspective is respected and valued. The facilitators of the firm always keep track of time. The employees of the firm identify the critical challenges and find ways to overcome them. They also make new changes in the plan by implementing training programs to reach their desired goal. The firm has delivered programs in more than 50 countries. Instacap was introduced in Eton Solutions. They have also introduced field workforce tracking for employee attendance and time tracking by collecting data through GPS.
Company services :
- Marketing :
The marketing tool of the firm mainly focuses on increasing their customer’s brand awareness and sales. The firm helps to expand its brand for both business-to-business and business-to-customers. According to their customer’s needs and goals, they provide different and various kinds of marketing services. They generate and keep alive social media accounts for their customer’s businesses to build healthy relationships. They also fashion accordion content to attract and employ the audience’s attention.
- Sales :
The organization has launched new tools like sales reporting, marketing, and data analytics which are easier for their customers to purchase. They also provide a customer acquisition tool that gains more audience for their customer’s business. The firm is an expert in sales as a service. They have worked with many clients before and have experience with a lot of companies. By using this sales tool, their customers get to see an increase in their productivity.
- Service :
From field service companies to retail companies, many industries have been using on-demand software provided by this firm. This tool helps you to increase your brand loyalty and enhance the customer experience. This tool also helps to build customer relationships and satisfaction simultaneously. It also manages its customer’s workload and keeps tracking them and thereby providing them with an efficient solution. With low maintenance and high convenience, they provide preferable solutions for their customers and clients.
- Collection :
Using this tool, the firm collects data on their employees, customers, and so on. The company also oversees surveys on regular basis. They track their social media to receive feedback from them. They also ensure that the collected data is accurate. They also provide tools like online surveys, word association, In person surveys, sentence completion, and role-playing. The organization also assures that there will be no errors as they provide efficient data-gathering tools.
- Delivery :
The firm is known for its delivery management service. Instacap delivers their customer's products on time before deadlines. They have also launched an automated dispatch tool. They have real-time visibility into their delivery vehicles and track them constantly. The vehicle tracking is managed by the customer support team. The firm takes responsibility for the delivery process. The firm automates tasks that are manual and digital and thereby reducing the cost and the time of their customers. The customers can also be able to live to track their orders.
Pros :
- The firm possesses automated data entry options which thus reduces the manual work.
- Instacap has collaboration options thereby collaborating with other organizations.
- The organization also maintains an efficient professional dashboard and controls the sales activities.
- Since the firm possess an automated data entry tool, it provides all the projects before deadlines and is known for its punctuality.
- Instacap also allows their customers to save and build email templates.
- The firm affixes with new users if their customer’s business grows further.
- With mobile CRM, they assure a smoother workflow for their customers.
- Through content management, Instacap optimizes its customer's web platform.
Cons :
- Sometimes the firm asks their employees to enter data manually and puts them under burdensome work.
- At times, the firm charges high subscription fees from their customers and clients.
- Since it is a mobile CRM, there is some risk to customer data security.
Conclusion :
Being a top sales training company, it has experience for the past 8 years in over 50 countries. The firm looks over its customer's sales organization performance and takes every measure for their profitable growth. They have also served companies like Jakson, Borosil, A&M Insurance, Jyothi Labs, and so on. By understanding its customers and knowing them on a better level, Instacap has reduced the marketing expenses for its customers. Without reducing their productivity and profit, the firm even reduces the operating costs for their customers. This operating cost tool excludes non-operating expenses. The company focuses on repeat customers and therefore increases its revenue as well as its customer’s revenue. They also have data-driven efficiency which can provide insights for their customers. The managers regularly review the Frontline operations and improve the operating procedures. One of the best features of this organization is the employee tracking application which monitors the operations and protects their resources. The productivity tool of Instacap allows for an expansion of the capability of data manipulation. Overall Instacap is a leading and fast-growing mobile CRM.