Overview
Discover a new way to run high speed sales. Lead Squared is an exceptional tool for automating marketing and CRM services. Engage your prospects by creating high-quality landing pages and lead forms. Reach the hearts of your customers by creating personalized marketing campaigns. Automate your sales activities; increase your sales through lead qualification and management. Leadsquared comes with a “conversion platform” that lets you know based on history whether a particular lead will convert or not. Track your sales and leads, use reports and statistics to find out what is better for your business.
LeadSquared is a complete lead acquisition platform for businesses. It combines features offered by both CRM and marketing automation software to get your sales and marketing teams on the same page.
INTRODUCTION
The field of marketing and customer engagement has evolved tremendously over the past two decades. From using Rolodex to CRM, businesses have also expanded.
This development is due to one very simple truth, the more customer-centric a business is, the more customers it has. Every entrepreneur is aware of this. It's one of the reasons why businesses are committed to better results when it comes to customer engagement.
CRM (customer relationship management software) are programs that help businesses achieve perfect sales execution. Leadsquared CRM is a SaaS (software as a service) solution for customer relationship management. The company started eleven years ago. Since 2011, they have cultivated two hundred thousand CRM users worldwide.
Since its inception in 2012, LeadSquared is now a growing lead conversion platform mostly designed to generate quality leads for businesses, manage thousands of users, perform sales and marketing tasks.
Leadsquared Mobile CRM has features like field force management, field force automation, field force tracker and reports. Automated daily plans are generated and intelligent up/cross-sell signals are recommended to field sales representatives. This mobile software has all the features that you love to use in the desktop version. Desktop apps are important, but mobile CRMs increase flexibility and ease for the sales team. Sales reps can use this feature in the field to keep operations running while adding a personal touch.
The platform offers several features that make it easier for marketing and sales teams to ensure a seamless customer experience.
LeadSquared is used by small startups, mid-sized businesses and large enterprises across a wide range of industries. LeadSquared specifically targets industries such as higher education and educational technology, vocational schools, financial institutions, healthcare, travel and real estate.
Services
Leadsqured provides full control over all data that is updated, merged or overwritten.
Track client accounts, manage user activity, and collaborate across your organization in real-time.
A social CRM feature that pulls social content to help you understand what users are saying about products or services;
Capturing leads across all sources in an accelerated and automated manner
Leadsqured also provides other services such as conversion predictor, mobile customer relationship management (CRM), and reporting and analytics.
LeadSquared helps users automate tasks such as lead generation, marketing, sales CRM, reporting and analytics.
tracking and tasks - Automatically assign tracking and tasks to your salespeople to help them plan their day
Sales Tracking – Track everything like conversation, activities, sellers and closings.
LeadSquared's analytics dashboard provides statistics on click-through rates, landing conversions, email open rates, and the best time to send emails.
LeadSquared contact management software stores, manages and tracks key data that includes customers, calls, tasks and notes. This feature gives you the ability to control information that will help your business maintain long-term customer relationships.
LeadSquared provides built-in customized reporting and lead conversion analysis. It has one of the best reporting tools for drip email campaigns.
LeadSquared's mobile CRM automation feature is the best feature of this mobile CRM. It's an easy-to-use tool to track, trace and distribute leads (and know where your agents are)
Sales representatives can call prospects directly from the CRM system with a single tap, receive calls, record conversations and generate reports for faster operations.
Professionals
Email campaign; define a separate dashboard list, landing page integration and autoresponders for specific dates.
LSQ import export feature helps to generate multiple defined reports in Excel format.
Gets an instant response from the Helping Team (Technical Team) at the time of any technical error or at the time of support request.
Automated and customizable workflows.
APIs and connectors with various other platforms
Delays can be identified and productive steps can be taken to avoid delays.
The CRM interface is user-friendly and fast. The platform offers a sales automation tool that automatically generates reports.
The history of customer and employee activities is clearly displayed, which helps us a lot to understand the customer's interest and the history of their communication with the organization.
DISADVANTAGES
LeadSquared took a little longer to adopt than expected, onboarding could be a little more user friendly
Integrating third parties with LSQ takes time.
Part of adding more forms to landing pages
The functionality of email campaigns needs to be improved.
Integrating third parties with LSQ takes time.
A built-in calling system/integration can be added.
He can look at expanding features like chatbots on the menu.
Conclusion
This software is obtainable anywhere you want, that is Windows, Android and Ios simplifying the process. The best part is the integration with many other platforms and the support provided by their technical team. The best thing about LS is that you can track daily reports of your work and lead management is very easy, such as lead stages, adding activities and managing tasks. Integrating this CRM with an IVR tool is very easy.
At the end Leadsquared CRM is an easy and innovative software for all business owners. Their goal is to increase lead generation and customer retention. Leadsquared's 200,000+ users are a testament to the company's commitment and capabilities.