LunaCRM

Overview 

Luna CRM is a user-friendly program. Now it is simple to handle all the information needed for a firm to succeed under one roof. Client interactions are the essential element of every successful firm, and the Luna Soft CRM combines both an address book and a strategic planning tool. The United States is where it has its corporate headquarters. The following language, which is English, is supported by Luna CRM. With Luna CRM, customer engagement is straightforward, engaging, and reasonably priced. Numerous industries, including those in banking, tourism, commerce, design, technologically advanced, and industrial, can benefit from using Luna CRM. Users can maximise the impact of every encounter with a client over the whole customer lifecycle with the help of Luna CRM. The CRM gives you the ability to comprehend future consumers and keep current ones by providing better customer care, whether it be for sales, service, or interoffice transactions. It increases profitability and reduces the cost of customer management. Master global interoffice and communication as well. 

 About Luna CRM

Luna CRM is a SaaS software that runs in the cloud. Luna CRM is more than simply a database; it provides users with a thorough view of the relationships with clients. Activities, contacts, and opportunities are organised, and all data is completely under control and used as needed. The programme can be easily and adaptably deployed on the cloud. The software has improved productivity, boosted customer contacts, and provided a complete picture of consumer profiles. In addition to providing insights to aid with execution and strategy for sales, advertising, and customer support, Luna CRM also provides solutions to help individuals, groups, and companies perform better in sales and CRM. It offers excellent customer service, capitalises on potential future revenue opportunities, and manages the whole client lifetime in a single setting. A dashboard that users can customise keeps track of every case that is submitted, assigned, and resolved. To ensure the best possible help, customer support ticket submissions are immediately forwarded to the most competent representatives. For a better knowledge of the program, users may easily phone or email customer service. It provides a complete CRM and marketing suite and provides personalised on boarding and training with a 24/7 customer support system. Businesses can manage their website tools in one location thanks to the Luna Soft Platform, which saves them time and money. Their websites truly are smarter. There's no need to hassle with transferring data from one system to another when users can handle the site, contact, mail, social networks, shopping cart, and so much more with just one login.Based in Salt Lake City, Utah, Luna Soft is a computer and web development firm. With their website builder, they assist small and medium-sized enterprises in streamlining their online operations. All the advantages users might anticipate, such as greater operational management and safe and secure cloud hosting, are provided by Lunar CRM. They collaborate closely with the users to design the optimal processes and a completely unique CRM solution for the company or a business. They will work with users to develop skill-based processes that will enable the team to carry out the proper activities. Through process automation, this will save both time and money. With the aid of our solution's fully adjustable reporting engine. Employees may now log in from anywhere and manage the website, blog, shopping cart, contacts, and emails. They  can design unique modules for the company and have a number of additional sophisticated modules. 

What Does the Luna CRM Software Company Provide?

A variety of features are offered by Luna CRM for enhanced client relationship management. Please have a look at the list of features that are provided below.

1. Address Book

This feature gives all of a person's information in one convenient location, like name, job title, contact information (phone, fax, and email), postal address, birth date, and social media accounts. It puts a face to a name by uploading a photo. And add files and documents to a certain contact. It lists specific contacts that have been given to the same firm. And add all employee-related papers and files to the message. With putting a logo on all the member contact pages.

1. Global Interoffice Communication

It keeps track of the kind of connection a contact has established, and to guarantee that all workplace contacts are individualised, add remarks. Additionally, workers are knowledgeable and plan a follow-up with a contact to give a particular employee's contact information.

1. 24 hour availability

Data and contacts are kept in real-time on the web, making managing contacts simple. Complex spreadsheets and other approaches that make vain attempts to manage business connections in the office are eliminated and those that make vain attempts to manage business connections in the office are eliminated. From any smart device that has an internet connection, the user may access the contacts. Each user's individual login ensures the safety and security of all material.

1. Administrator-Controlled Access

It creates many users based on demand and gives companies preset rights. Additionally, depending on who needs to know what, it grants various permissions to employees.

1. QuickBooks Integration 

It connects the QuickBooks customer to the user's CRM account right away to provide the administrators with a high-level view of the account. Now, instead of switching between QuickBooks and the CRM, the team can make educated judgments on the customer's balance and recent account activity.

1. Contact Management 

It provides advanced filter search and allows you to save searches for future use. You can also insert manually or automatically from web forms using this feature. It tracks who created and edited contacts, merges duplicate contacts, and ads, views, edits, and deletes contacts. It has the ability to upload documents that pertain to contacts like resumes, proposals, pictures, etc. It also tracks who uploads the documents.

1. Account Management

It adds, views, edits, and deletes accounts, as well as assigns contacts to the relevant accounts. Additionally, it reassigns and encrypts private notes for authorised personnel.

1. Sales Funnel 

This attribute also includes the date the proposal was sent and the sales representative it was assigned to.

1. Project Manager 

This tool has the capacity to automatically convert chances into projects and provide notifications to important personnel. It creates tasks and assigns them to others using this capability. 

Pros 

• The software gives a global view of all users' tasks for permitted access. And prioritise via custom highlights.
• The Luna CRM offers in-person assistance, live online support, and blogs for better understanding your choices.
• The Luna CRM software, whether as a SaaS solution or installed locally with high-resolution photographs and data, is made up of a complete set of features that can be utilised by numerous positions in any size firm.
• The programme guarantees the users success by providing email and customer support.
• Luna CRM offers a full CRM and marketing suite, as well as personalised on boarding and training with a round-the-clock customer support system.
• They work closely with users to create the most efficient business operations and a totally unique, customised CRM system.
• The software is best for customer relationship management and is easy to use and affordable.
• A complete view of your customer interactions is provided by Luna CRM, which is more than simply a database.
• The software has maximised customer interactions, gained a complete view of the customer profiles, and boosted sales team productivity. It brings data to life with the best embedded analytics.

Conclusion

Luna CRM has strong features to promote the new business and provide outstanding customer service. Luna CRM was discovered to be useful for improving customer service. Users may use Luna CRM to create client profiles that are information-rich, offer connection and integration, and support mobile teams in accordance with the company's or business needs. The Luna CRM software is made up of a comprehensive collection of tools that can be used by many roles in any size business, whether as a SaaS solution or installed locally with high-resolution photos and data. All the advantages users would anticipate are included in Lunar CRM, including broad MI, improved operational management, and safe and secure cloud hosting. They collaborate closely with users to design the most effective processes for the company or business and to produce a completely unique, customised CRM system. Luna CRM has reasonable pricing, allowing users to choose the best combination of products for their organization's needs. So, if you're looking for a good CRM software to improve your customer relationship management, Luna CRM is the best choice.