Overview
Saleswah CRM is beginning to become one of the few names in the market that are offering all-around business management solutions. It is a company that tends to help clients with sales and services. Most CRM providers only fixate on the sales part and forget about post-sales services. Therefore, Saleswah CRM has been earning quite a lot of popularity due to its work in this domain. It helps sales by providing multiple services like pre-sales leads generation, follow-ups, contact management, service reminders, etc. Moreover, the company is focusing on producing more and more features in its software. This will not just help their clients improve their sales or services, but manage the whole business in a better way. The pricing at which they offer the packages is quite competitive as well. This makes the company in the race for the best CRM provider.
About
Saleswah CRM has grown into a company that is providing complete business solutions to its clients. More clients are joining their venture for the features of the service which has given the sales CRM tough competition. There are lots of people from the Saleswah CRM team that are working on developing features for the CRM services. The company was started with the main motive of helping businesses grow. This was not just for the small business or the big names in the game. They planned a complete route for all kinds of businesses. They too started as sales CRM providers but later realized that post-sales services are an integral part of the business. This meant adding features to give post-sales services a boost as well. This does not mean that they take over from the clients as the post-sales service providers. Instead, the software works in such a way that it reminds the clients about all the services they need to provide. Moreover, this company is based in India and the founder had been in the CRM space for a long time. The software even turned out to be one of the top ten software made in India in 2010. Saleswah CRM has been in service for a long time and is based in the capital region of India, Delhi. Indians have creative and technical minds, which is why Saleswah CRM has created multiple value-adding features for their clients. The company is providing features like sales management, task assignment, smart calendar, lead manager, etc. All other details can be found on their website as well as on the internet. They provide a fifteen-day free trial as well without the need of registering a card. So, in case a small or big business wants to grow its business, Saleswah CRM is going to be a great choice.
What are the services provided by Saleswah CRM?
There is a complete list of services that Saleswah CRM is providing to their clients. These services are based on the requirements of the market. They are helping the clients get more customers as well as maintain the old ones. Some of the flagship services provided by Saleswah CRM are:
Since Saleswah CRM deals with clients in the sales CRM and services CRM part, the first thing it does is improve sales. The basics like creating a sales account for the business, managing the hierarchy, and assigning roles through the dashboard are done. The software also takes the help of a large database that it has collected from multiple sources. It contains lead and the tool adds a filter to all the data for providing the leads with the highest potential. Moreover, all these leads are carefully followed and assigned to the team. Constant follow-ups improve the conversion rate for the clients.
It is a part of the post-sales services CRM as it keeps a complete track of all the contacts under the client's database. It makes a directory of the existing customers and the leads separately. Tags are assigned and the dashboard divides tasks among the team according to the requirements. Moreover, the contact details of all the customers are automatically added to the contact heads. Every query and service requirement is raised by this tool at first. It also automates sending update emails and responding to general queries.
Amongst the service CRM, Saleswah CRM provides services related to service center locator, query resolving, spare parts information, warranty inclusion, and claims. The software automatically assigns the service requests after checking with the smart calendar included in the dashboard.
The deal management tool helps with maintaining the flow of every deal that undergoes by the clients. It also helps with making sure that the leads are contacted from time to time for getting the payments. It is useful in making sure that the deals are not lost among the processes and that the progress is recorded on the software dashboard.
Pricing
Saleswah CRM has a very unique selling proposition, which is the pricing that it offers. Since the company is based in India itself, the price for the sales package is just Rs 900 per user per month. Including the services package, the cost comes to Rs 1750 per user per month. The services package is similar to the sales one.
Pros and Cons
- The company is providing multiple features related to the sales and services department. Both these CRMs help with maintaining the business output.
- Since Saleswah CRM is based in India, the workforce is mostly Indian and creative minds have developed amusing features.
- The pricing is the best part of Saleswah CRM. They are offering all of their services at highly competitive pricing.
- Sales preposition automation is helping the clients by not making them waste time on sending update emails. The automated tool sends all promotional and service-based emails to the customers.
- Saleswah CRM clients can use all their features and tools for the first fifteen days for free.
- One of the biggest drawbacks of Saleswah CRM is that they are not yet expanding as rapidly to the global market. It has made them lag in terms of offering international services.
- Some of the features might seem to be too technical for users.
Conclusion
There has been rapid growth in the trading domain of the world. Every day, there are thousands of new businesses getting registered on the internet. This means that the world is growing towards a digital business model. It is increasing the options available for the consumers but also the competition amongst the businesses. To compete with this competition, Saleswah CRM has been offering multiple CRM services. They are sales and services-based CRM providers which means that they do not work until the sales only. They are offering post-sales customer management which keeps the flow of revenue generation going. Moreover, they are offering the services at a very affordable price. It has taken the market by storm and the clients are getting a highly positive response. So, it is imperative to understand that Saleswah CRM is indeed the right choice for all businesses to grow. The increase in client base is indeed sharing the story of their success.