If you're looking for a CRM that can help you streamline your business, look no further than SmartTouch CRM. This software has all the features that will make your life easier, from sales tracking to customer management. It's also affordable and easy to use, making it an excellent choice for small businesses and entrepreneurs. In this review, we'll take a closer look at what SmartTouch CRM offers and whether it's the right CRM for you.
What is SmartTouch CRM?
SmartTouch CRM is a customer relationship management (CRM) software product from SmartTouch. It was founded years ago and has grown to be one of the world's largest CRMs, with over 1 million users. The primary features of SmartTouch CRM include Salesforce-like sales tracking, unified messaging, automated email marketing, contact management, lead nurturing, and click-to-dial functionality. In addition to these core features, the software also offers a variety of add-ons, such as social media integration and advanced call routing capabilities. The SmartTouch CRM is an incredible software that makes the work of the business easy. It is a great way to use the software and make things right in your business that will give you a better impact and hence give the business a proper look and you will get organized business to make it work for your clients.
Features of SmartTouch CRM
- Lead Management- SmartTouch CRM offers a wide range of lead management capabilities, including contact tracking, automated email marketing, and lead nurturing.
- Sales Tracking- SmartTouch CRM is packed with features that make it easy to track sales-related activity, such as leads generated, deals signed, and sales made.
- Automated Email Marketing- By automating your email campaigns, you can increase response rates and reduce the time spent on administration tasks such as sending out campaign emails.
4 . Contact Management- With contacts managed in the software, you can easily keep track of customer information such as addresses, contact details, and even notes.
- Reporting- SmartTouch CRM offers a wide range of reporting options to help you analyze your customer data to make better decisions.
- Social Media Integration- With social media integration, you can easily track what your customers say about your products and services on popular platforms like Twitter, Facebook, LinkedIn, and Google+.
- Advanced Call Routing- With advanced call routing capabilities, you can route calls directly to the right person or group based on the customer's contact information.
- Databases- SmartTouch CRM is compatible with various databases, allowing you to use the software with your own or partner's systems.
- Marketing Automation- With marketing automation, you can easily send out an automated email, social media, and SMS campaigns to your customers.
- Internal Chat Integration- With internal chat integration, you can easily connect with your team members to discuss issues or questions relating to the software.
- Task Management- With task management capabilities, you can organize your workflow and keep track of ongoing projects.
- Security- With robust security features, your data is kept safe from malicious actors.
Pros of using SmartTouch CRM
- SmartTouch CRM is a comprehensive and user-friendly solution perfect for small businesses and startups. It has all the features necessary to help your business grow, including email marketing, contact management, lead tracking, team collaboration tools, sales activity tracking, and more.
- Cloud-based infrastructure makes SmartTouch CRM easy to use from anywhere worldwide – even if you don't have an internet connection. Plus, since it's accessible through a web browser or mobile app, there are no installation requirements.
- SmartTouch CRM is affordable and easy to use – perfect for small businesses who want a top-of-the-line CRM solution without breaking the bank. Plus, there are no hidden fees or subscription charges – you can use it completely free of charge.
- SmartTouch CRM lets you keep track of your business's essential data in one central location. This allows you to make better decisions based on the available information – making it an invaluable tool for small businesses and startups.
- Finally, SmartTouch CRM provides a user-friendly solution perfect for team collaboration – helping your employees work more efficiently and effectively.
Cons of using SmartTouch CRM
- One downside of SmartTouch CRM is that it has a few features tailored explicitly toward larger businesses. If your business requires additional functionality, you may need to look elsewhere.
- Another potential drawback is that it can be challenging to find support if you encounter any problems using the system. However, the team at SmartTouch is available 24/7 via email or phone, so should you need assistance, they will be happy to help.
- One potential issue with SmartTouch CRM is that it can take time to track all the collected data. If you are careful, you may save time sorting through irrelevant information.
- As with any software system, there is always a risk that something could go wrong and your data could become corrupted or lost. If this happens, do not hesitate to speak to the team at SmartTouch for help restoring your systems to normal.
- Finally, while SmartTouch CRM is an affordable and easy-to-use solution, some users may need more scope. You should look at other options if you require more extensive CRM features.
Conclusion:
Overall, the SmartTouch CRM is a simple and easy-to-use application with all the essential features for managing leads and contacts. The app also has an intuitive design, making it quite attractive for both beginners and professionals.
Asides from being free, there are no other caveats or issues associated with this tool. If you are looking for a reliable but affordable lead management system, then SmartTouch CRM may be your best bet. The software is a great thing for the business to carry forward all the work in your business dealings. It makes the work easy and you will get all the designed shape of the business in a better way. All you need to do is to balance the use of the software with your business and you will get good reference.