Summary/Overview
Sun Bear is mainly a CRM platform with Lead Management and Marketing Automation that is specifically designed for small to medium-sized businesses to help them handle customer relationships in a better way. This particular software provides its customers with a centralized custom database of leads, contacts, and other related information.
Sun Bear All-in-one software has come up with lots of advanced and innovative features such as campaign automation features. This feature mainly allows the company to establish and execute customized, automated ‘drip’ campaigns to manage email responses automatically. With their simple yet comprehensive all-in-one platform, you can attract new customers, convert them into leads, and optimize your marketing. If you wish to gather more information about them, then continue your reading.
Main Introduction
Sun Bear mainly offers a robust all-in-on platform with Lead Management and Marketing Automation to small and medium-sized businesses. They offer customized services to meet the requirements of every individual customer and their business goals. The best part of Sun Bear’s CRM is they offer easy implementation to their customers along with staff training. So, the customizable and user-friendly tools of Sun Bear can help in automating the entire business process to streamline the business operations. The marketing and sales groups of a company will be able to centralize and automate every activity required to generate leads and close sales.
The best part is that the businesses do not have to handle several databases to complete their business-related tasks. All of their tasks will be completed automatically in their centralized database. With the help of their agile and innovative marketing tools, businesses now can handle marketing and sales collateral used in their lead management function, campaign, and response. Unlike the other traditional marketing automation, their combined CRM platforms and sales force automation will help the businesspersons to nurture their leads and lead management functionalities in a single database at a very affordable cost.
Their powerful automated CRM software not only helps you to generate more leads, but also it improves the efficiency of your sales and marketing. The Marketing Automation CRM platform of Sun Bear allows the companies to take full control over their business to grow revenues and get improved ROI. Sun Bear offers excellent customer services to their clients by implementing the software in a very short period. Apart from the customer service, they have a whole list of their services on their website.
Sun Bear also offers a free demonstration for their clients to make them understand how the automated software can take their business to a whole new level. The company has its headquarter at Framingham, Massachusetts, United States. So, you can visit their website to schedule the demonstration to find out if they are the right fit for your business.
Company Services/Facilities
Below is the list of the services that Sun Bear All-in-one has to offer to their clients.
The centralized database of their CRM will house all customer interactions, contacts, analytics, and marketing contents by eliminating the need for multiple databases. Businesses can establish meaningful prospect profiles that have all relevant information in an actionable format. Thanks to the automation technology, all of those prospects will be updated in real-time.
On the other hand, users will be able to establish targeted lists for campaigns depending on their interests, demographics, and activity stored in the database. Users can also send relevant messages to the prospects at the correct time by précising the targets. The import tools of the centralized CRM mainly allow the user to map, clean, and import prospect files. The system has the ability to set up the scheduled imports to transfer data automatically from third-party systems.
With the help of their campaign automation feature, they allow the companies to automate their inbound and outbound marketing activities. The robust software helps to create and execute automated customized emails using text or html email templates. The innovative built-in response tracking helps its users to measure the results of email campaigns with ease.
Users can easily automate social media posts to get all the benefits of social media marketing. This powerful system will help to complete all the five steps until the prospect is fully qualified, engaged, and added to the sales pipeline. This software will help your business to stay engaged with your customer by sending relevant information and quick responses to them.
The Sun Bear CRM software ranks the qualified leads automatically to help the company deliver the relevant prospects to sales to improve the conversion rates. For example, the system will directly route the high score leads to sales and medium scale leads to nurturing campaigns. The software helps the organization to handle the lead pipelines with ease.
The Pipeline Management of this system always makes sure that all the leads are distributed to the right sales rep and are going through the sales pipeline. The integrated CRM can be used for the cross-sell and up-sell to the existing customers. The automation technology is useful to target the right customers effectively depending on their buying history.
The reporting and query tool functionality of Sun Bear helps the users to closely evaluate every action performed by the platform. Users can find all the reporting functionalities needed to handle your campaign, lead management activities, and response. You will receive the 360 degree view of the marketing performance and sales of your business. This software will allow you to get an idea of how the contacts are interacting with the marketing strategies of your company.
Pros and Cons
Below listed the pros and cons of Sun Bear’s CRM software.
Pros
Small and medium-sized businesses are unable to afford the high price of traditional CRM systems. Therefore, the Sun Bear CRM software offers their services at a very reasonable price range. Their monthly subscription model has featured every detail of their pricing that you can find on their website.
Often implementing a marketing automation system becomes a time-consuming and tiresome task. But their team of experts will implement the software into your existing system within a very short time. They will work closely to implement it in a way to meet your business requirements.
- Excellent Customer Service
Sun Bear offers administrative and support services to their clients to guide them in the whole process of the implementation. As a part of the implementation process, they provide on-line staff training to your staff as well. The best part is that you can get pre- and post-implementation support from the company to use the system with ease.
Cons
The only disadvantage is that it has limited deployment. So, it does not have any mobile app. But, honestly, it is not a very big issue because the whole implementation process along with staff training will be provided by them.
Conclusion
To summarize, the CRM software of Sun Bear All-in-one company is going to be the best choice when it comes to automating your entire business operations. With the help of the advanced and modern features, you can take your company to a whole new level. The best part is that you can get all your tasks done and keep the pipeline flow going in a centralized platform. There is no need to use different databases for different business operations.
They offer the right resources, appropriate tools, and excellent customer support to make your business work easier than ever. They will help your organization to find the right way to generate more leads to get improved ROI and better conversion rates. Their personalized implementation process will make sure to meet the specific requirements of your business. So, schedule the free 15 minute demonstration option to know if it is going to be a helpful solution to boost your business growth.