Summary/Overview
A lot of modern individuals are progressing in their fields just by applying minor efforts to their strategies and tactics in their work. Moreover, businesses are now fond of issuing newly introduced features or facilities that can either catch the eye of the customer or can help them with the reliability of their platform for the customers. This is why new business owners are taking their work to the digital world, spreading out to almost everyone, by taking use of so-called CRM options. But there's a catch. Most CRMs are heavily overpacked with extreme features that a common individual or business owner might not need anytime soon. Here comes TeamWave to sort everything out. TeamWave helps its users with business management, managing of data, portfolio and much more. Also, it can do those tasks with ease with the help of simple tools provided with it.
Main Introduction
The cloud-based business application suite TeamWave was created to assist small and medium-sized enterprises in managing customer relationships (CRM), assignments, and human resources (HRMS). Teams can work together to complete projects, make sales, and provide customer service thanks to the one platform.
Users of TeamWave's CRM get complete access to their sales funnel, all deals at different stages, and the flexibility to organize and filter by closure date. The timeline view makes it possible to forecast sales and shows ongoing deals adjacent to the already concessions for comparison, grouped by the likely close date. Reports on sales enable individual results comparison, the discovery of improvement opportunities, and insights into team performance.
Users can create activities and to-do lists, handle deadlines, priorities, and tasks, and add attachments, remarks, and notes to tasks using TeamWave's project management features. With the ability to record billable and non-billable time, time tracking tools allow users to estimate and track the time spent on tasks. Project reports include the workloads of specific team members as well as tasks that are due and that are past due.
With TeamWave, small and medium-sized organisations have access to everything they require for efficient teamwork, business operations, sales monitoring, contact forms, and marketing automation. Project management, CRM, and HRM are among the platform's capabilities. More than 2,500 companies trust the platform. Users of TeamWave can establish and manage projects, keep track of time, arrange contacts, and provide reports for their companies. Users of the platform can sync data with email providers like Gmail, Microsoft, and MailChimp thanks to the site's email integration feature.
Company Services/Facilities
- Control sales
Our interactive sales pipeline motivates you to take initiative, maintain order, and maintain control over the intricate sales process.
- Personalize your CRM
To fit any kind of sales procedure, you can easily modify your sales pipeline, filters, contacts, and transactions.
- Time Monitoring to work whenever, anyplace
Keep track of your work hours, increase your team's output, and boost your revenue. You can access your deals, tasks, projects, and contacts while travelling thanks to our mobile apps.
- Team Calendar
Schedule and keep track of team meetings, projects, events, and milestones.
- Contact Management and Teamwork
Work with your team, partners, and clients. You decide what the customer and team members can view when you have the choice to keep things private. Gain a clear perspective, manage all connections from one location, and improve relationships.
- Dashboards and Reports
Obtain the immediate visibility and information you need to make timely decisions. Recognize problems before they become serious.
- Portable and Web
Folks can operate their company at the workplace, at home, or on the go using cloud-based online and mobile apps.
- Integration of Gmail and G-Suite
Totally integrated with Gmail, G-Drive, and G-Calendar is TeamWave. From your inbox, you can manage transactions, follow email conversations, and create tasks. Stop navigating between tabs.
- One platform for support, outcome, and revenue generation
Users can find all customer-related tasks, estimates, milestones, conversations, and contact details with ease.
- Integrations with other commonly used web tools
Many integrations have been made with TeamWave for the basic purpose of providing for the necessity of its users. It has integrations with Zapier, GSuite, Mailchimp, Slack, Dropbox, Xero, FreshBooks and much more. Zapier functions as a link between two distinct apps. Thousands of apps are linked to TeamWave using Zapier. By configuring workflows known as Zaps, you may automate the data flow across TeamWave with any of these apps. The most well-known marketing management platform and email marketing service in the world is Mailchimp. You have access to tools through the TeamWave-MailChimp Integration to efficiently manage your relationships and deals. With one click, export project timesheets: You may create a time record report in TeamWave Projects and export it to a QuickBooks Invoice with just one click. Utilize the Gmail Add-on to manage your business right from your inbox. Any email may be made into a contact, a trade, and more.
Pros and Cons
- Teamwave combines features like crm, hrm, and task/project management that really are great to have in one location.
- The pricing scheme makes easy scaling possible without significantly raising your overhead more feasible for small businesses and startups.
- Teamwave allows us to connect everyone without incurring additional costs. We seem to be able to utilize teamwave with participants in our social programmes and provide them with work opportunities in our community thanks to the system.
- Beforehand scheduling of activities and email conversion feature of the tool is a necessity.
- The separate types, tabs, tasks, etc. on the dashboard and in the tasks could be more clearly differentiated visually.
- TeamWave software lacks the on-site services that businesses require.
- On occasion, after selecting a user, the leads don't load.
- Users have encountered the problem of invalid email string acquisition under a predefined lead on a few occasions.
- The platform has bulk features which are not useful for general users.
Conclusion
Although Teamwave has taken its opportunity in building itself and standing out among all other CRM solutions, it's still a difficult choice for an average consumer as it does not really separate itself from other CRMs in many aspects. But Teamwave did have a solution of binding features rather than having to hassle with many platforms at once. The universal features are extremely useful. The customer management and customer support is great and it was hugely expected from such a company. Users are happy about the utility of the platform as well as messed up with the fact that it doesn't have a free or basic version. It does provide a free trial. So, whoever wants to use a CRM that does all the basic business work shall give it a try. It will not have any issues with that at all.